Tour Operators
Call Centre Impacted By Storm
CanJet Vacations is advising travel agents that due to severe snow storm conditions in Bathurst, New Brunswick – where the bilingual CanJet Vacations call centre is located – wait times and service levels have been significantly impacted today. John Kirk, vice-president, sales & marketing for CanJet Vacations, said: “We are working to improve our service levels today and apologize to agents, but the weather has made it impossible for most of our employees to get to work.” Kirk said: “We hope to restore services to normal levels as soon as possible and in the...
Booking Air With Globus Has Its Perks
Offering more than 450 vacations to 80-plus countries, the Globus family of brands is reminding agents that it has a large air department here in Canada, offering a range of benefits to both agents and clients. “We like to think of ourselves as one-stop-shopping with lots of perks and hassle-free customization to cater to you and your clients’ requests,” says Stéphanie Bishop, managing director. Thanks to its relationships with scheduled carriers worldwide, the air team thoroughly researches flight options, a significant time-saver for agents. Once a deposit is on file,...
Transat Introduces New Haiti Packages
Transat has introduced new vacation packages to Haiti from Montreal. Available for seven or 14 nights, these more “traditional” packages include roundtrip flight, transfers and accommodation in one of three hotels offered in Port-au-Prince or at one of four resorts on the Côte des Arcadins. Meal plans vary according to the hotel booked. Transat Holidays has enhanced its existing offer to this Caribbean destination renowned for its historic sites, natural beauty, superb beaches and many sports and water activities. Since January 2013, Transat has been actively involved in...
Cupid’s Arrow Takes Flight With ACV
Valentine’s Day weekend is just around the corner and Air Canada Vacations (ACV) is playing cupid with a selection of travel offers to entice couples to escape to some of the Caribbean’s most romantic destinations. Couples who book a trip with Air Canada Vacations by Jan. 31 to one of 14 all-inclusive, adults-only Sandals Resorts in the Caribbean, will receive 20,000 Bonus Aeroplan Miles. This, in addition to the 1,000s of miles earned with every flight booked with Air Canada Vacations. Sandals' resorts are available in Antigua, Bahamas, Barbados, Grenada, Jamaica and St....
Into The Wild
Goway Travel is expanding its Zambia product, following a 10-day exploratory trip by product manager, Kirsty Perring. “I was completely blown away by the country, the magnificent game, the exquisite lodges and camps, the friendly and hospitable people, the mouth watering cuisine and the breathtaking scenery,” enthused Perring, who further commented that many of the travellers she encountered were third- and fourth-time visitors to the country, though a significant number were first-time visitors to Africa. She notes the misconception that Zambia is for more experienced Africa...
Insight Appointment
Farah Khamis has been appointed sales manager – Prairies, for Insight Vacations Canada. Khamis has been with Insight since January 2013, beginning her career in the reservations department. She comes to her new role with extensive product knowledge, passion and enthusiasm for sales, service and travel, and will continue to cultivate the many existing relationships with customers she will now be calling on in their agencies. Khamis can be contacted at [email protected] and 416-322-8468, ext....
A Brand New Travel Courier
Light the candles! Pop the corks! Your favourite Canadian travel trade magazine is celebrating its 50th anniversary and it's coming to the party with a fresh new look and a brand new style. Over the past 12 months, we've been talking to our readers to find out what they want from their favourite travel industry news source and we've certainly learned a lot. And based on what you told us, we've re-imagined Travel Courier, creating a new design that enhances our great content, while at the same time, better meeting the needs of our readers. Reader-friendly with a fresher,...
Take Your Pick: 20% or $200 Off
Monograms, which specializes in pre-packaged independent holidays, has launched a “Wanderlist” promotion. Every month, the company will take 20% off one of its most popular vacations, and $200 off nine others. The offers vary each month, but may include a European combo such as Rome plus Venice; an African safari; a bucket-list tour to Peru’s Machu Picchu or an adventure to Australia. According to officials, Monograms is the perfect choice for travellers who love travel, but don’t love travel hassles as pretty much everything is pre-arranged, including lots of free time....