Agents' Choice 2020

CHECK-IN EARLY: AC modifies deadline

Air Canada is reminding travellers that starting April 10, 2013 the domestic cut off check-in and baggage drop off deadline (latest time after which customers can no longer check in or drop off their baggage) will be increased from 30 minutes to 45 minutes before flight departure. The revised minimum domestic cut-off deadline applies to all Air Canada and Air Canada Express flights within Canada, with the exception of flights leaving Toronto Billy Bishop Airport (YTZ) which remains at 20 minutes. With these changes, minimum domestic check-in and baggage drop off deadlines will now be more closely aligned with those of other airlines in Canada. Air Canada continues to recommend that customers arrive at the airport 90 minutes prior to departure of domestic Canada flights in order to ensure plenty of time to check in (if not already done online or on a mobile device), drop off baggage and pass through security. Air Canada customers are encouraged to save time by checking in online before leaving for the airport up to 24 hours prior to departure at http://www.aircanada.com . Mobile check-in can also be accessed up to 24 hours prior to departure through mobile.aircanada.com by clicking on the check-in option on a mobile device. Customers checking-in online will need to drop off their bags at least 45 minutes before departure time. If travelling with carry-on only, customers may proceed directly to security and their gate when arriving at the airport.

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