Luxury that makes guests sit up and say ‘Wow’
Luxury for everyone at Paradisus Los Cabos
Paradisus, Meliá’s luxury brand, is setting a new standard in all-inclusive resorts with its ninth property, Paradisus Los Cabos in Mexico’s Baja peninsula. “We want to build memories for our guests through unique ‘wow’ moments,” explains Marcela Monge, guest experience director, Paradisus Los Cabos. “We have an opportunity at this property to create a new standard in luxury, to set new trends, giving guests what they want before they know they want it.”
A US$35 million refurbishment converted the original Meliá Cabo Real to the Paradisus Los Cabos, which welcomed its first visitors in December 2016. Only 15 minutes from the San Jose Del Cabo International Airport, the resort sits on one of the largest swimmable beaches in the Cabo Corridor. With a total of 350 guest rooms, spa, fitness centre, seven restaurants and bars, kid’s club, and reliable WiFi throughout the property, the resort has everything clients would expect of an
But it’s all the extras that give this property its “wow.” Elegant cream decor with gold fixtures, warm woods, pops of colour, and punchy Mexican accents makes guests feel at once comfortable and kingly. Each room is outfitted with fluffy beds, a personal Nespresso machine, complimentary snack and liquor bar, and ocean views. Nightly entertainment includes anything from lively dance routines to filling the lower lobby with local artists, artisans, and guitar music, to an outdoor movie with wine and cheese service. Clients can ask their chef or bartender for culinary classes, so they can bring home your favourite recipe. They can also join a yoga class on the pool deck at sunrise to start the day right. The resort even employs a Sensory Architecture Manager who is in charge of that clean, sweet, but never sickly, scent that lingers throughout the grounds. And then there’s Mr. Wow himself, an operatic singer who is disguised as a gardener or server, and bursts into song, serenading unsuspected guests.
This kind of luxury vacation is a reality the Paradisus staff works hard to bring to life for its guests. Whether, it’s a little wow or a lot of luxury, here’s a rundown of what’s in store for every type of client you have…
FOR ROYALTY or clients seeking the ultimate in luxury, be sure to book one of 98 Royal Service suites. This section of the property feels like a boutique hotel within a hotel and includes personal butler service, 28 swim-up suites, and private check-in lounge with work centre and snack bar. Royal Service guests also have access to private restaurant, La Palapa, and a quiet, adult-only pool. If that’s not enough, Paradisus is launching a new era in Royal Service at this property in the next few, weeks which will elevate the overall experience and offer guests even more amenities and exclusives.
FOR FOODIES, it might be surprising to learn that this resort has a Michelin – star restaurant on the property. Make dinner reservations at the adult-only Gastro Bar, a Basque-French inspired menu celebrating local ingredients by chef Martin Berasategui. While every item on the seasonal menu is delicious, it’s the tapas-style appetizers – decadent, rich, indulgent flavour bombs – that really excite the palate. And the food fun doesn’t stop here… any of the six other bars and restaurants on property are excellent options as well.
Visit Naos at breakfast for a buffet of American and Mexican classics; at lunch, grab tasty octopus tacos at Gabi Club, while enjoying sea views. In the afternoon, curl up in a cozy coconut chair with a cold drink from the pool bar, and then hit Mole for dinner serving contemporary Mexican cuisine. Finish the day with an evening cocktail in the open-air Sky Bar with expansive views of the property, mountains and crashing Sea of Cortez.
FOR FAMILIES, consider booking the Family Concierge service. Check-in at a private lounge space with snacks for the little ones before heading to one of 30 family suites. Amenities include pint-sized bathrobes and slippers, a mini-bar stocked with snacks and drinks just for kids, turn-down service that includes milk and cookies, and a separate room service menu for children. For daytime fun, visit the Kid’s Zone, open daily from 9:30 a.m. to 5 p.m., with programming like face painting, crafts, yoga, movies, group dodgeball, or marco polo at the pool. The colourful club house is filled with plush toys, video games, art supplies, board games, and welcomes kiddos aged five to 12 years.
FOR ALL ABILITIES, the resort is fully accessible. Convenient ramps and elevators throughout the property, two zero-gravity pool entries, and two accessibility suites means people of every ability can enjoy a luxurious vacation.
FOR BRIDES & GROOMS, there are a variety of ceremony and reception spaces to choose from, all with dramatic mountain and ocean views making for a memorable wedding backdrop. The on-site romance team makes it their mission to personalize each and every wedding. Whether for two or 42 guests, couples can create the wedding of their dreams with custom decor options. And a maximum of one wedding a day avoids that assembly line feeling. Still not sure? Book your clients a Love At First Sight package, including three days to experience the property, meet with the romance team, and sample a tasting menu. Contact Romance Manager Ariadna Ruiz at firstname.lastname@example.org to book your client’s destination wedding.
FOR ADVENTURERS, the best time to visit is November as Gray whales migrate south. Catch glimpses of pods from the pool deck, as they frolic in the sea. If you can’t make it in the fall, there’s plenty to do anytime of year. Clients can stop by the CaboExpert.com desk in the lobby between 8 a.m. to 4 p.m. everyday to book extra excursions throughout the Cabo Tourist Corridor. Staff are friendly and helpful, but never pushy. From surfing to snorkelling to dune buggy racing, excursions start around US$45 per person. Book a party bus into Cabo San Lucas for the night or an art tour in San Jose Del Cabo for the day. There are a variety of boat tours available out of Cabo San Lucas, all of which feature Land’s End to get that famous photo-op in front of the Arch.
Canada is a priority market for Visit Los Cabos. The latest stats indicate that 150,000 Canadians visited Los Cabos in 2016, and that number has increased 11% in 2017. If you want to learn more about the Los Cabos Tourist Corridor and what it can offer your clients, watch for an upcoming FAM from Visit Los Cabos for Canadian agents scheduled for this October.
The hotel itself typically has 9% to 12% of its guests hailing from Canada, and also wants to see that number rise. “We’ve been open for seven months, and we’re happy with what we’ve achieved so far,” said Felix Schlokat, hotel manager, Paradisus Los Cabos. “But we still have space to grow. There is so much more to come, more wow moments and, hopefully, more Canadians too.”