Agents' Choice 2020


Egencia and Concur have unveiled details of a global partnership developed to make the process of expensing business travel faster, easier and more accurate for mutual customers. Through the strategic partnership, Egencia and Concur are connecting the corporate travel booking and expense management processes into one solution for mutual clients. Leveraging the Concur platform and its Open Booking APIs, the combined solution makes the process of expensing business travel easier and faster for companies whose business travellers plan, book and manage trips through Egencia and manage expenses with Concur. Through Concur Open Booking, trips booked and managed by Egencia are automatically added to Concur Expense where the details automatically pre-populate the expense report. Itinerary details, e-receipts and credit card charges are all matched to deliver increased insight and control to their organizations, while making completing expense reports easier and more efficient for employees. Mark Hollyhead, senior vice-president Egencia Americas, said the the new partnership is good for both the traveller and the company and it advances “the worldwide travel and expense experience for millions of people by integrating the best technology from our respective organizations. Travellers and travel arrangers save time, while travel managers and business decision makers gain clear insights into traveller spend and policy compliance with accurate data.” Michael Koetting, executive vice-president of supplier management at Concur, said: “We believe travel should have far fewer hassles and give business people far more time to focus on the things that matter most in their busy lives. That’s why Concur pioneered an integrated travel and expense process simplifying the way companies manage their corporate travel and expenses. Building this connected experience with Egencia required an open platform and an open mindset that allows us to deliver more value to our clients.” Go to or visit for further details.

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