Travel Agent Appreciation

Flight Centre Canada Unveils New Captain 

Flight Centre Canada has introduced its first female captain — along with a team of co-captains — with the launch of its new tagline Experience our experience, and brand campaign, There’s nowhere we haven’t been.

With women making up the majority of both Flight Centre’s employee demographics and customer base in the leisure market, the company decided it was time for a change.

Michelle Suggett, Vice President of Retail, said that: “We recognized the need for a Captain to reflect who we are as a team and resonate with our diverse customer base. After more than 25 years of doing business in Canada, we are all so proud to introduce the first female captain in the Flight Centre Travel Group globally.”

Flight Centre’s new captain and the 10 co-captains who join her are all active employees who put their hands up to be a part of the company’s brand refresh. Together they have accumulated 126 years of experience in the travel industry with 132 unique countries stamped on their passport pages.

Said Suggett: “These co-captains are just a small representation of our global ‘travel brain’. Flight Centre Travel Group is a worldwide team, and every single one of us is obsessed with, and knowledgeable, about travel.”

And she continued: “The brand’s new tagline, Experience our experience, invites Canadians to get to know Flight Centre and to revisit their assumptions about the travel company. “We hope to deepen travellers’ understanding about who we really are and have always been a diverse team of travel experts with a diverse range of travel services.”