Turkish Airlines has been named a “2020 Five Star Global Airline” by APEX (Airline Passenger Experience Association). Turkish Airlines’ commitment to passenger satisfaction and providing top class service above the clouds were ratified by APEX.
Travel industry experts met at the Los Angeles Convention Centre on Sept. 9 for the APEX/IFSA Awards where the APEX Official Airline Ratings were announced. Passengers rated over a million flights of almost 600 airlines around the world between July 2018 and June 2019. Categories were judged on a five-star scale in five sub categories: seat comfort, cabin service, food and beverage, entertainment and WiFi.