Travel Webcast

SAFE & SOUND

Royal Caribbean International has announced that the May 31, 2013 sailing of Grandeur of the Seas from Baltimore, Maryland, will be cancelled to allow for repairs to damages sustained as a result of a fire. Guests booked on the May 31 sailing will be provided a full refund of the cruise fare paid for their sailing. Royal Caribbean also will provide these guests with the opportunity to sail in the future by providing a future cruise certificate for 50% of the cruise fare paid for the May 31, 2013, Grandeur of the Seas sailing. Guests who booked air transportation through Royal Caribbean International will receive a full refund for air costs. If they did not purchase air transportation through Royal Caribbean International, the cruise line will pay for their airline change fees. A dedicated telephone hotline has been established for guests on these two sailings. Guests may call us at 1-888-824-0012 in the U.S. or +1-408-916-9000 internationally. The Grandeur of the Seas arrived in Freeport, The Bahamas yesterday morning. The ship was en route to CocoCay, The Bahamas, when it experienced a fire in the mooring area in the aft of the ship at approximately 2:50 a.m. ET. The fire was extinguished at 4:58 a.m. and the ship was redirected to Freeport for further evaluation. As well, a dedicated telephone hotline has been established for family members of guests at 1-888-824-0012 or internationally at +1-408-916-9000. The ship was on a seven-night sailing that departed Baltimore, Maryland, on May 24, and includes port calls to Port Canaveral, Florida; CocoCay and Nassau, The Bahamas.

Posted in Cruise

 

 

Categories