Royal Caribbean International has announced that the May 31, 2013 sailing of Grandeur of the Seas from Baltimore, Maryland, will be cancelled to allow for repairs to damages sustained as a result of a fire. Guests booked on the May 31 sailing will be provided a full refund of the cruise fare paid for their sailing. Royal Caribbean also will provide these guests with the opportunity to sail in the future by providing a future cruise certificate for 50% of the cruise fare paid for the May 31, 2013, Grandeur of the Seas sailing. Guests who booked air transportation through Royal Caribbean International will receive a full refund for air costs. If they did not purchase air transportation through Royal Caribbean International, the cruise line will pay for their airline change fees. A dedicated telephone hotline has been established for guests on these two sailings. Guests may call us at 1-888-824-0012 in the U.S. or +1-408-916-9000 internationally. The Grandeur of the Seas arrived in Freeport, The Bahamas yesterday morning. The ship was en route to CocoCay, The Bahamas, when it experienced a fire in the mooring area in the aft of the ship at approximately 2:50 a.m. ET. The fire was extinguished at 4:58 a.m. and the ship was redirected to Freeport for further evaluation. As well, a dedicated telephone hotline has been established for family members of guests at 1-888-824-0012 or internationally at +1-408-916-9000. The ship was on a seven-night sailing that departed Baltimore, Maryland, on May 24, and includes port calls to Port Canaveral, Florida; CocoCay and Nassau, The Bahamas.
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