Visit Orlando introduces new online training for agents

Travel agents have a new and improved resource to help boost their knowledge of Orlando, with Orlando Travel Academy — an online tool that provides education on all aspects of Orlando, with the goal of helping agents expand their knowledge of the destination and enhance their ability to help their customer base. “Travel agents play an important role in selling Orlando and helping travellers get the most fun, memories and value out of their visit,”says Danielle Courtenay, chief marketing officer of Visit Orlando. “The updated Orlando Travel Academy uses full audio commentary to bring the destination to life in a dynamic way.”Orlando Travel Academy (http://www.orlandotravelacademy.com) features seven chapters designed to increase agents’ knowledge of Orlando and help them provide value to their clients, especially those representing the following markets: families, couples, mature, luxury, African American, Hispanic, LGBT and business. Upon completion of the program, Orlando Travel Academy graduates receive the designation of “Orlando Travel Expert,”as well as earn two credits from The Canadian Institute of Travel Counselors. Graduates also qualify for a variety of exclusive benefits, including: Listing in “Travel Agent Lookup”widget featured on Visit Orlando’s consumer web site (VisitOrlando.com); Agent-only exclusive deals offered in the Visit Orlando Travel Agent Passport; Entry into a drawing to participate in a Visit Orlando-hosted familiarization tour. More information on specific resources for travel professionals, including collateral, sales aids and itinerary planners can be found on Visit Orlando’s travel trade site, http://www.VisitOrlando.com/trade .