Airlines
London is calling for agents to win a trip with Virgin Atlantic
To celebrate Virgin Atlantic’s direct service between Toronto and London, which launched earlier this year, the carrier is giving travel advisors the chance to win an ultimate winter wonder getaway. Two lucky agents will win a trip giveaway that includes Premium flights on Virgin Atlantic, a stylish city stay and an invite to the launch night of Skate at Somerset House. Agents must be available to travel on Nov. 9-12, 2025. The contest closes on Oct. 21 so enter...
Air Canada Toasts and Treats its Economy Customers
Air Canada is raising the bar on the Economy travel experience with complimentary beer, wine, and exclusive Canadian-made snacks now available for all customers on all flights, including routes to Mexico and the Caribbean*. These upgrades reflect the airline’s commitment to delivering award-winning service for all customers, and a sharpened focus on leisure travellers as recognized by Skytrax. Scott O'Leary, Vice President, Loyalty & Product at Air Canada, said: “As part of our commitment to elevating the onboard experience, we’re delighted to introduce even more...
IATA reports passenger demand grows in August
IATA has released data for August 2025 global passenger demand, with Willie Walsh, IATA’s Director General, observing that: “August year-on-year demand growth of 4.6% confirms that the 2025 peak northern summer travel season reached a new record high. Moreover, planes were operating with more seats filled than ever with a record load factor of 86%.” Highlights include: Total demand, measured in revenue passenger kilometers (RPK), was up 4.6% compared to August 2024. Total capacity, measured in available seat kilometers (ASK), was up 4.5% year-on-year. The August load factor...
Fly Play hf. has ceased operations
Fly PLAY hf. has ceased operations, canceling all flights and advising passengers to check flights with other airlines; noting that some carriers may offer special ‘rescue fares’ considering the circumstances. In a statement, the airline’s Board of Directors said that it has decided to cease operations, stating that: “All of the company’s flights have been canceled. The company will work closely with authorities and employees to implement necessary measures to wind down operations.” The statement continued: “There are several reasons for this decision, including: the...
TTAND named to Air Canada Circle Of Excellence Platinum
The Travel Agent Next Door has again been named to the highest level of the Air Canada Circle of Excellence Agency Reward and Recognition program. “I was honoured to receive this award on behalf of our TTAND agent partners,” said Chris Senior, CFO. “Achieving this honour two years in a row is a testament to the dedication of our agent partners in supporting our key suppliers.” Air Canada's Circle of Excellence Agency Reward and Recognition Program is a global initiative designed to acknowledge the hard work of the travel trade industry. Through this program, Air Canada...
WestJet Provides Notice of Data Incident to US Residents
WestJet is providing notice to United States residents of a recent cybersecurity incident that may affect certain individuals' personal information. On June 13, 2025, WestJet identified suspicious activity on its systems. WestJet immediately began its investigation and determined that these were the actions of a sophisticated, criminal third party, who gained unauthorized access to WestJet's systems. Given the significant importance of data security to the integrity of its business, WestJet was prepared for incidents of this nature and followed its response planning by taking...
Lufthansa celebrates 100th with launch of FOX in 2026
Lufthansa will be celebrating the 100th anniversary of its founding in 2026 and to mark that milestone, it’s taking the opportunity to fundamentally redesign the onboard experience. FOX - short for Future Onboard Experience - is set to redefine flying on long-haul routes and reinforce Lufthansa's premium claim. Jens Ritter, CEO of Lufthansa Airlines: “We are investing over 70 million euros in our new Future Onboard Experience in the next twelve months alone. We are thus investing in a top premium product, in the satisfaction of our guests and in the future of our airline. With...
Air Canada provides Q3 2025 estimated results, updated full year guidance
Air Canada today provided certain estimated results for the third quarter of 2025 and updated full year 2025 guidance, which was suspended in August 2025. Air Canada also provided an estimate of the financial impact of the labour disruption in August by the Canadian Union of Public Employees (CUPE), the union representing cabin crew. Q3 2025 Estimated Results Air Canada anticipates, for the quarter ending Sept. 30, 2025: Operated capacity to decline by approximately 2% from the same period in 2024 as a result of the cancellation of more than 3,200 flights; Operating income...