South African Airways (SAA) has informed travel advisors in the U.S. and Canada that the airline is continuing to process ticket refunds through the Refund Accounting Department in their North America Regional Office for customers whose flights were cancelled due to the COVID-19 pandemic.
To make the process more efficient, travel advisors have been asked to forward any refund requests for wholly unused or partially used tickets issued in the U.S. via email to: [email protected] or [email protected] for review or processing.
For SAA tickets issued in Canada or Mexico, the...
Air Canada returned to St. Kitts recently, marking the first time the airline has visited the destination in over a year.
The arrival of the full flight of vaccinated visitors was another welcome boost for tourism adding to the twin-island Federations' record cruise tourism, which has seen a steady stream of ship arrivals including a record 21 ships visiting across the island's four ports in recent weeks.
Earlier this month, St. Kitts announced that fully vaccinated international travellers (age 12 and older) arriving into the Federation are no longer required to test...
In mid-December, PAL Airlines and its partners brought some Christmas magic to 30 children from the Quebec City region.
The magic happened at the Quebec City airport and PAL and its partners took the kids on a visit to Santa Claus in the North Pole.
https://www.youtube.com/watch?v=cAJg0rzeTro
For most of the kids, it was their first flight and, naturally, there were lots of smiles and lots of excitement.
And what better place for a kid to go on their first flight, but the North...
Porter Airlines is now offering non-stop service from Billy Bishop Toronto City Airport to Mont-Tremblant International Airport.
The seasonal service operates until March 28, 2022, with Porter Airlines CEO, Michael Deluce commenting: “It is exciting to return to our first seasonal destination. Our passengers can fly from downtown Toronto to Mont-Tremblant in as little as 70 minutes and enjoy a number of winter and holiday festivities.”
Porter’s winter schedule includes up to four weekly flights, with connections from various Porter locations also available and Porter Escapes...
This Holiday season, it has never been easier to shop the great range of airport savings and exclusives at YUL, Montréal-Trudeau airport The Loop Duty Free. The Click & Collect service allows passengers to buy online between 30 days & 24 hours before they depart.
Before flying, passengers can visit award winning theloopdutyfree.ca, and shop the array of thousands of products and pre-order them online.
Passengers can collect their shopping in The Loop Duty Free store (international or US transborder zones) when departing from YUL, Montréal-Trudeau airport, taking stress...
The WestJet Group has named Alexis von Hoensbroech as its Chief Executive Officer.
The start date for von Hoensbroech is subject to the timing of a successful immigration process, which is expected to be completed before the end of the first quarter of 2022.
Harry Taylor, interim CEO, will continue in the role until that time and then resume his position as Executive Vice-President Finance and Chief Financial Officer.
Prior to accepting this role, von Hoensbroech served as CEO of Austrian Airlines, starting in 2018, where he led the airline through the COVID-19 crisis,...
Canada Jetlines Operations Ltd. has announced the signing of a Definitive Lease Agreement for its first Airbus A320 aircraft, with delivery of the aircraft expected by February 2022.
Eddy Doyle, CEO of Canada Jetlines, said: “I am pleased that we have a definitive agreement for our first aircraft. The Airbus A320 is a fuel-efficient, narrow-body framework that supports a high-density seat configuration. Canada Jetlines is well positioned to carry out the completion our airline licensing process with a targeted launch date in Q2 of 2022.”
The aircraft is an Airbus A320-200,...
Aeroplan members based in Canada are now able to earn the following when linking their Aeroplan and Uber accounts:
1 Aeroplan point per $1 spent on eligible Uber Eats orders over $25 in Canada
1 Aeroplan point per $1 spent on Uber Airport Rides (all ride types including Uber X) and Premium Rides (including, UberXL, Uber Comfort, Uber Black, Uber Select etc.) in Canada and the U.S.
2 Aeroplan points per $1 spent on Uber Premium Airport Rides in Canada and the U.S.
Plus, every time Aeroplan members take 10 Uber rides in Canada or the U.S., they'll receive a $20 CAD Air Canada...
The WestJet Group has expressed its strong opposition to the travel advisory issued by the federal government yesterday (Dec. 15), arguing that the targeted advice outlined was not based on science and data and significantly undermines aviation's proven safety record in response to COVID-19.
And it made it abundantly clear that the new measures “are a setback in Canada's progress and its successful transition from relying on blanket advisories and policies.”
G Adventures’ managing director for Canada, David Green said that: “While all caution must be taken in the interests...
KLM is taking off with a new sustainable travel branding campaign, unveiled in a new commercial on Dutch television.
The campaign is also being rolled out worldwide and will run until Jan. 9, 2022. In it, KLM makes clear that it is committed to sustainability and understands the urgency of this issue for its customers and the aviation industry.
Earlier this year, KLM launched its “Ready when you are” branding campaign and with the new initiative the carrier said that it is the right time for it to look ahead and draw attention to its commitment to sustainability and its...