IATA is appealing to all travellers to wear face coverings during the travel journey for the safety of all passengers and crew during COVID-19.
The appeal, from the global airline industry association, comes following recent reports of travellers refusing to wear a face covering during a flight.
And while these incidents involved only a very small number of individuals, some on-board incidents have become violent, resulting in costly and extremely inconvenient diversions to offload these passengers.
IATA points out that wearing face coverings is a key recommendation of the...
In conversation with Canadian Travel Press, Forrester’s chief business technology officer & head of FeedbackNow, Steve Peltzman makes it clear that “the pandemic will have a long-term effect, and the customer balance between convenience and safety will shift forever as a result.”
Peltzman pointed out that real competition is no longer just other forms of travel and hospitality but rather the desire to not travel at all.
He explained that Forrester’s research shows about four in 10 US adults feel comfortable stepping into an aircraft, hotel lobby, or restaurant only after...
On Sept. 21, PAL Airlines will launch a new five days a week service connecting St. John’s, Newfoundland and Labrador with Moncton, New Brunswick.
The route will be extended to include Ottawa, Ontario as restrictions on travel to Atlantic Canada are progressively reduced.
The new service will operate on Monday, Wednesday, Thursday, Friday and Sunday.
The initial schedule between St. John’s and Moncton is designed to offer passengers convenient morning departure times and early arrival times to allow for business and leisure activities at both destinations.
PAL says that...
The World Travel & Tourism Council (WTTC) has launched a new in-depth data dashboard that highlights the recovery of travel demand across flights and hotels, as well as revealing the shifting intentions of travellers through online travel searches.
Developed by the WTTC, with support from McKinsey & Company, the new tool provides users with easy access to qualitative and quantitative travel data at the global and regional level as well as for 33 major countries around the world, by revealing travel demand since the beginning of the year and is updated on a fortnightly...
The U.S. Virgin Islands Department of Tourism is assuring its stakeholders that it is working closely with airline partners to ensure the Territory has ample airlift during and after the current restriction on leisure travel.
Now in effect, accommodations providers are barred from admitting or checking-in leisure guests for 30 days, unless Governor Albert Bryan Jr.’s order is lifted sooner. This is a part of the Territory’s firm public health response to the recent spike in positive Coronavirus Disease 2019 (COVID-19) cases.
Commissioner of Tourism Joseph Boschulte explained...
While the COVID-19 pandemic has interrupted regular service since March, FLYGTA has now resumed flights on Fridays, Saturday’s and Sundays from Billy Bishop City Airport (YTZ) to Muskoka Airport (YQA) in 30 minutes, eliminating the hassle of traffic gridlock to and from Muskoka.
Pandemic measures are in place for all flights in accordance with Transport Canada guidelines.
The terminal and planes are thoroughly cleaned both before and after flights. Social distancing is enforced by staff and safety stickers, labels and decals have been placed throughout the terminals.
Masks are...
TAP Air Portugal continues to resume its operations in October, with 666 flights planned on 82 routes, including returning service from Chicago O’Hare, San Francisco International, and New York’s John F Kennedy International airports.
By then, TAP will be back in all 9 North American gateway cities: New York’s JFK and Newark, Boston, Miami, Washington DC, Chicago, San Francisco, Toronto and Montreal.
Chicago and San Francisco will operate twice weekly.
In September, a second daily flight from Newark to Lisbon will be added.
A third New York daily flight will be added,...
IATA has released an airline self-assessment health checklist to support the International Civil Aviation Organization’s (ICAO) Take-off: Guidance for Air Travel through the COVID-19 Public Health Crisis.
The Take-off guidance is the global standard framework of risk-based temporary measures for governments and the air transport value chain for safe operations during the COVID-19 crisis.
IATA’s director general and CEO, Alexandre de Juniac said: “Safety is always the number one priority for air transport. And the challenges of COVID-19 have added a new dimension to our...
Although the Canadian government is continuing to tell Canadians to avoid non-essential international travel, it also wants Canadians to know that it’s continuing to work with partners in the industry to protect public health by implementing measures to reduce the risk of COVID-19 transmission during air travel.
This is especially important during a period where jurisdictions both within Canada and beyond begin to open up and lift restrictions including those on travel.
To that end, the federal Minister of Transport, the Honourable Marc Garneau, unveiled details of Canada’s...
Following Air Canada’s unveiling of the transformed Aeroplan program, American Express Canada has confirmed that it will be continuing its long-standing partnership with the loyalty program and launching a newly redesigned suite of Aeroplan Cards.
Existing American Express AeroplanPlus Cardmembers will soon receive details of the new and improved Card products, which will include enhanced earn rates and premium benefits to elevate travel experiences.
The new features will be available on eligible American Express Aeroplan Cards when the new Aeroplan program officially launches on...