In a statement issued following Transport Minister, Marc Garneau’s weekend announcement, ACTA reminds the government that the COVID-19 pandemic caused mass cancellations at an unprecedented rate last spring.
And, the statement continued, based on consumer feedback, ACTA understands the need to provide refunds on COVID-19 affected bookings.
ACTA president, Wendy Paradis said: “We know this is what the majority of Canadian consumers have asked for, and understand from yesterday’s announcement by Minister Garneau that consumer refunds will be a condition of any government...
Canada’s minister of transport, Marc Garneau made has made it clear that federal government recognizes that “a strong and competitive air transport industry is vital for Canada’s economy and the well-being of Canadians.”
He pointed out that: “Due to our vast geography, Canadians rely more heavily on air travel than other countries. Canada has successfully built a strong air travel system that connects communities across regions, supports a green, world-leading aerospace supply chain, the tourism sector and regional economic development, and directly employs over 100,000...
Porter Airlines has revised its planned restart date for flights to Feb. 11, 2021, citing increasing COVID-19 cases and ongoing travel restrictions affecting customer demand.
Michael Deluce, president and CEO of Porter Airlines, said in making the announcement that: “Deferring service until 2021 is not a decision we anticipated having to make as COVID-19 emerged early this year.”
Deluce continued: “Every delay to restarting flights has the greatest effect on our team members, who are eager to do their part to help serve customers under safe conditions. Unfortunately, the...
Calling it ‘an ultimate escape,’ Air Canada Vacations is launching The Jetz Experience -- offering travellers a new standard for upscale travel where luxury is reflected in every detail, from the moment they take off to the second they arrive at the lush tropical locale of their choice.
ACV’s managing director, Nino Montagnese says that: “At Air Canada Vacations, we’re constantly striving to offer effortless travel that transports Canadians to the extraordinary.”
Montagnese continues: “In combination with Air Canada’s Jetz flights, the Jetz Experience offers luxury...
For the first time since March, Sunwing will take off today, with a flight from Toronto to Punta Cana.
And to mark the occasion, Sunwing is offering savings on the Canadian-owned-and-operated Royalton Luxury Resorts.
For a limited time, travellers can save up to 50% on last-minute vacation packages to Royalton Luxury Resorts, Hideaway at Royalton, Royalton CHIC and Mystique by Royalton.
All packages booked during the sale include guaranteed departures, and the highest Canadian standards and safety protocols in place every step of the way. The first Canadians ready to return to...
Henry Wiseberg of Talk of The Town Travel was the winner of two round-trip economy class tickets, with an upgrade to business class if space is available upon departure, on Emirates Airline for travel from Toronto to Dubai.
Wiseberg won the tickets as a result of his participation in a Dubai Tourism and Emirates webinar hosted by Baxter Media on Oct. 28, 2020.
The session feature Soraya Al Olama, Head of North America for Dubai Tourism, and updated Canadian travel agents on Dubai’s current state of tourism; including learning about the safety measures that have been implemented in...
IATA reports that passenger demand in September remained highly depressed.
Results showed that:
Total demand (measured in revenue passenger kilometers or RPKs) was 72.8% below September 2019 levels (only slightly improved over the 75.2% year-to-year decline recorded in August). Capacity was down 63% compared to a year ago and load factor fell 21.8 percentage points to 60.1%.
International passenger demand in September plunged 88.8% compared to September 2019, basically unchanged from the 88.5% decline recorded in August. Capacity plummeted 78.9%, and load factor withered 38.2...
Air Canada Rouge is back, taking off from Toronto to Cancun this week.
Mark Galardo, vice president, network planning and alliances at Air Canada, said that: “Air Canada Rouge remains an important part of our overall strategy in rebuilding Air Canada's global network. As leisure traffic resumes, we will progressively add Air Canada Rouge to select North American leisure markets from Eastern Canada.”
Nino Montagnese, managing director at Air Canada Vacations, said: “Since the beginning of the summer Air Canada Vacations has been working to bring vacations back to customers who...
Minister of Public Safety and Emergency preparedness, Bill Blair and Minister of Health, Patty Hajdu have announced that the federal government is extending the
Mandatory Isolation Order and temporary travel restrictions for all non-US travellers -- unless their travel is for non-discretionary reasons – to Nov. 30, 2020.
The federal government has also made some practical adjustments to provisions allowing limited Canada-U.S. cross-border travel, in a few specific circumstances. Effective Oct. 31, 2020, residents of Campobello Island, New Brunswick; Stewart, British Columbia;...
Sunwing Airlines has announced that its aircraft will be treated using AEGIS Microbe Shield -- a powerful antimicrobial spray that controls and prevents the growth of bacteria on surfaces – as the company gears up to resume flight service beginning on Nov. 6, 2020,
The AEGIS treatment is being introduced on Sunwing planes as part of the company’s Safe with Sunwing commitment, which includes enhanced cleaning and sanitation protocols to protect customers and employees at every step of the vacation journey
Mark Williams, president of Sunwing Airlines, explained that: “The...