WestJet now supports guests' questions, comments and requests 24/7 via its social media accounts on Facebook and Twitter.
“We welcome more than 20 million guests on board every year and we are thrilled to be the first Canadian airline to respond to their needs around the clock on social media,” said Greg Hounslow, WestJet manager, Emerging Media. “Guest care has been at the core of WestJet's success since the beginning and we made this further investment in our social presence to continue to meet the evolving needs of our guests. With our international expansion it is critical to...
Through April 30, Emirates is offering a special Business Class companion fare sale on flights from Toronto.
Travellers can fly from Toronto to more than 150 destinations around the world, with fares starting at $7,799 for two. The sale ends at 11:59 p.m. EDT on April 30. This is a limited-time offer valid for Business Class travel between April 25 and Nov. 30.
Select destination routes for Business Class start from: $7,999 for two to the Middle East; $7,799 for two to India and South Asia; $8,659 for two to Africa; $9,539 for two to Far East Asia; $11,717 for two to...
Turkish Airlines will increase the number of Business Class passengers it can carry on its Toronto-Istanbul flights, with the carrier revamping the number of Business Class seats on its B777-300ER plans as of April 24.
The airline – which has six direct Toronto-Istanbul flights a week and three a week between Montreal and Istanbul – will increase the number of Business Class seats on its B777-300ERs from 28 to 49, and hopes that will help it tap into the corporate travel market in Ontario.
The airline earlier this year hired airline industry veteran David Batey as a Toronto...
Brussels Airlines celebrated the recent introduction of its new Toronto-Brussels service yesterday (April 21) during an official launch ceremony at Toronto Pearson International Airport.
Numerous airline executives and dignitaries were on hand to mark the occasion, including Raoul Delcorde (pictured below), Ambassador of Belgium.
Brussels Airlines is offering year-round, five times weekly, non-stop service between Toronto and Brussels aboard an A330 200 aircraft. It also has an extensive codeshare network with Air Canada.
Speaking with PressToday, Christophe Allard, director,...
WestJet has made electronic miscellaneous documents (EMD) available to all travel agents using Amadeus.
The move allows agents to purchase standard or extra-legroom seating for clients, or to confirm a Plus seat selection, included with the purchase of a Plus fare.
EMD has now been enabled across all of WestJet’s GDS channels; Sabre, Travelport Galileo, Apollo and Worldspan, and...
Air Canada is getting set to launch four new seasonal Air Canada rouge services between Montreal and Puerto Vallarta, Mexico; Montreal and San José, Costa Rica; Toronto and Palm Springs, California; and Toronto and Port of Spain, Trinidad and Tobago.
According to officials, the new non-stop flights will give Canadian travellers more competitively priced options when flying to sun destinations beginning winter 2016-2017.
Seats on these four new routes are now available for...
WestJet has launched new service out of Halifax to Boston.
The new flight operates daily on WestJet Encore's fleet of Canadian-made Bombardier Q400 NextGen aircraft.
Since 2005, WestJet and WestJet Encore have accounted for more than 60% of the increase in flights out of Nova Scotia and almost 90% of the growth of available seat miles (ASMs) out of Halifax.
WestJet now serves 17 non-stop destinations from Halifax – 10 domestic and seven international and transborder routes including Boston; Cancun; Punta Cana; Fort Lauderdale, Orlando and Tampa, Florida; and Glasgow,...
Air Transat is now offering new Club Class service on domestic flights, allowing passengers flying to or from Europe with a connection to benefit from the advantages and priority services throughout their journey.
Club Class seats on domestic flights will be located in the first three rows of the Economy cabin on Boeing 737 aircraft. In order to provide more space to travellers, the middle seats in each of these rows will remain unoccupied.
Passengers booking this service will have access to priority privileges before departure and at the airport, a 40 kg baggage allowance, a choice...
Turkish Airlines has unveiled an A330-300 aircraft decked out in a new livery as part of its role as the Official Airline Partner of UEFA EURO 2016 that takes place this summer, with the final match set for Paris on July 10.
The livery was created by UEFA and Turkish Airlines as part of the airline’s partnership with the tournament and the carrier's sponsorship will also see it announcing a series of ticket giveaways; unique EURO 2016 airport experiences for passengers; and a series of Fan Zones throughout the host French cities once matches get underway in June.
Turkish Airlines...
Air Transat has unveiled its newly designed website – http://www.airtransat.com .
In an effort to provide travellers with an enhanced user experience, the site is now compatible with all types of mobile devices.
As well, the visual presentation has been revamped and usability has been improved.
The new style of airtransat.com features attractive images that immediately capture the visitor’s attention, whether on a high-definition screen or a smartphone.
Bruno Leclaire, vice-president, e-commerce and chief digital officer, commented: “Consumer – and traveller – habits...