For the fifth year in a row, Air Canada was voted the Favourite Scheduled Airline by Canadian travel agents in the annual Agents' Choice Awards Poll. The airline not only earned top spot in the national vote, but was also the favourite of agents in all four regions across Canada. It was quite a celebration, complete with cake and some commentary from AC's new vice-president global sales, Duncan Bureau.
Here Bureau poses with a happy group of Air Canada sales...
Air India has become the 50th airline to sign up for Travelport Rich Content and Branding – which allows airlines to more effectively control how their fares and ancillaries are visually presented and described on travel agency screens, bringing them more in line with the airline’s own website experience.
Since its introduction earlier this year, Travelport Rich Content and Branding has received significant support and interest from airlines. To date, 50 airlines have signed up to participate, including carriers such as Delta, Avianca, Sun Country Airlines, Peruvian Airlines,...
Star Alliance has a new lounge at São Paulo –Guarulhos Airport, Terminal 3. Covering an area of around 1,350 square metres, the lounge can accommodate up to 295 guests and is open daily from noon to 3 am. Access is granted to passengers travelling on Star Alliance member airlines from Guarulhos in First or Business Class or holding Star Alliance Gold Status. The lounge is located on the mezzanine level, overlooking the atrium and the airport apron beyond, and can easily be reached by escalators or elevators. In line with the new Star Alliance lounge concept -- already implemented in...
APG – Air Promotion Group, is now representing Turkey's Atlasjet in Canada.
Atlasjet, known as “the airline that loves its passengers the most,” is showing its love to the travel trade throughout Canada with a new commission program that pays 5% commission on all published fares.
APG-Canada director Karl Müller says that the airline’s affection and appreciation for travel agents is second to none.
“Atlasjet is showing their love for the travel trade by offering an extremely generous commission for sales made by travel agents. As the number of visitors – both business...
In a high-level meeting in Montreal yesterday, IATA, ICAO, Airports Council International (ACI) and the Civil Air Navigation Services Organization (CANSO) have declared their commitment to review processes for the overflight of conflict zones. The Montreal meeting, called by ICAO, comes in the aftermath of the tragic downing of MH17 over the Ukraine earlier this month.
IATA's director general and CEO, Tony Tyler commented, “The tragic shooting-down of MH17 was an attack on the whole air transport industry. The world’s airlines are angry. Civil aircraft are instruments of peace....
American Society of Travel Agents (ASTA) president and CEO Zane Kerby has issued the following statement in response to the US House of Representatives’ recent passage of the so-called Transparent Airfares Act of 2014.
“ASTA is disappointed by House passage of this anti-consumer legislation that will make airfares less transparent, not more. But we are undeterred in our resolve to resist H.R. 4156, and with the support of our members, turn now to the Senate to make our case and prevent this bill from going further.
“The bill seeks to overturn the U.S. Department of...
Halifax Stanfield International Airport is now offering travellers a self-serve baggage drop.
“This new, fully automated, self-serve baggage drop system uses the latest technology to simplify the check-in process for airline passengers,” says Joyce Carter, Halifax International Airport Authority (HIAA) president & CEO. “With airline customer service agents available to assist passengers if necessary, this improved level of service speeds up the check-in process and makes it possible for passengers to avoid line ups at counters.”
The new baggage drop system was part of a...
Air Canada has made it clear that it intends to be a "global champion" in the aviation business. That was the upbeat message delivered by CEO Calin Rovinescu to a hundred or so retail and wholesale pros in Montreal this week, reports Press Today's Montreal editor, Mike Dunbar.
According to Rovinescu, the situation at AC just a few years ago did not paint "a pretty picture,” so the management team he leads made some bold moves.
"rouge is a big part of our future, even though some of you have had issues with it,” he said, promising, "There will be lots more transformation as we go...
Air Canada has announced it will resume flights to Tel Aviv beginning with tonight's (July 24) AC84 YYZ-TLV flight as scheduled.
The airline notes it will continue to monitor developments in...
The FAA has lifted its restrictions on US airline flights into and out of Israel’s Ben Gurion Airport by cancelling a Notice to Airmen it renewed earlier yesterday (July 23). The cancellation was effective at approximately 11:45 p.m. EDT yesterday.
Before making this decision, the FAA worked with its US government counterparts to assess the security situation in Israel and carefully reviewed both significant new information and measures the Government of Israel is taking to mitigate potential risks to civil aviation.
The FAA’s primary mission and interest are the protection of...