Booking.com has released its new Booking Messages interface – a chat-inspired communication platform that enables customers and accommodation providers to connect with each other from the moment a booking is made.
In addition to being able to initiate any kind of conversation they'd like with the accommodation, all Booking.com customers around the world can now quickly and conveniently manage the most common stay-related requests in just a few taps.
The Booking Messages interface features automatically pre-translated templates for certain predefined requests, including arranging...
Luxury hotel operator Raffles Hotels & Resorts has signed an agreement to extend the brand’s portfolio in China to the ancient city of Suzhou.
Raffles Suzhou is scheduled to open in the “Venice of the Orient” in 2020. Enjoying one of the best addresses in town, the 150-room luxury hotel will be located in the new super high-rise Keyne International Suzhou mixed-use development in the Suzhou New District (SND) Hi-Tech Industrial Development Zone.
Signature highlights of the new hotel include more than 1,400 square metres of meeting and conference facilities, five food and...
Mexico's Velas Resorts has announced that the US$150 million Grand Velas Los Cabos will open on the Baja Peninsula in November.
The resort is the fifth property of the family owned and operated company.
The beachfront property will have a staff ratio of three to one and will have enhanced signature facilities and services of Grand Velas resorts, including duplex wellness suites with juice bars, wine-based features inspired by the proximity to the region producing Mexico’s fine wines, and ocean views and unique spaces infusing every area of the resort.
Located between Cabo San...
Atlantis, Paradise Island resort in The Bahamas is making it easier for guests to plan their vacation experience with the launch of a brand new mobile application (Atlantis).
Atlantis’ mobile app has undergone significant upgrades, designed to provide guests with the ability to interact with and navigate their booking details and activity reservations with maximum ease and simplicity.
While Atlantis’ new tool is available to all guests through the app store, it has exclusive benefits and functionality to guests booking directly with Atlantis.
The app is designed to provide...
So who lives in a pineapple under the sea?
Well, if you don't know the answer, ask your kids or your grandkids and they'll tell you it's SpongeBob SquarePants.
And this summer, the soon-to-open Nickelodeon Hotels & Resorts Punta Cana in the Dominican Republic will open what it's billing as the “world’s first and only Pineapple Villa,” which will be the resort's signature dwelling.
The 2-bedroom, 3-bath playful presidential suite is a one-of-a-kind experience that allows guests to step inside SpongeBob’s world.
With 2,292 square feet of indoor and outdoor living...
Sunwing Vacations has announced that the Royalton Saint Lucia Resort & Spa and the Hideaway at Royalton Saint Lucia will open on Feb. 1, 2017. Both properties are situated on a beachfront on Saint Lucia’s northwestern shore.
Packages to both resorts are now available for sale. Prices include return flights on Sunwing Airlines, which will begin a weekly direct service to the island each Saturday from Toronto, commencing Feb. 11, 2017.
A week’s stay at the Royalton Saint Lucia starts from $2,095 plus $360 taxes per person based on two people sharing a Luxury Junior Suite,...
Fairmont Hotels & Resorts and Mota-Engil Tourismo have announced the development of a new 250-room luxury hotel and additional private residences along the Riviera Nayarit in Mexico.
The new Fairmont Costa Canuva is slated to open in late 2018 and will reside within the new master-planned seaside community, “Costa Canuva,” on the Riviera Nayarit. The development is set along miles of pristine beach, just north of Punta Mita and approximately 40 miles north of Puerto Vallarta International Airport.
Costa Canuva will offer five hotels, including the Fairmont. The development...
Sandals Resorts and Beaches Resorts is inviting clients of travel agents to participate in one of two Virtual WeddingMoons Parties on May 4 (8 p.m. EST) or May 14 (2 p.m., EST).
Perfect for newly engaged couples looking to say “I do” in paradise, webinar participants will learn important tips and information, that are helpful when booking a Sandals Resorts or Beaches Resorts WeddingMoon.
Additionally, participating couples will also have the opportunity to receive a Red Lane Spa credit of up to US$250 for all new room and wedding bookings made only through travel agents within...
Air Canada Vacations (ACV) has added two all-inclusive properties to its Puerto Vallarta/Riviera Nayarit product offering.
First is the 4.5-star Grand Sirenis Matlali Hills Resort & Spa (pictured) which is located in La Cruz bordering the Bahia de Banderas Bay. It is 25 minutes from the Puerto Vallarta airport and 2 km from Riviera Nayarit.
The resort includes junior and master suites; one buffet restaurant; two a la carte restaurants as well as a snack bar and health bar. It also includes the Makawe spa; pool and beach towel service; and Wi-Fi in all rooms and service...
From flying on the trapeze at Club Med CREACTIVE by Cirque du Soleil in Punta Cana to checking into an over-water bungalow at Club Med Finolhu Villas in the Maldives, clients can now get a feel for their vacation before leaving home.
Making use of 360-degree virtual reality technology, Club Med unveiled a video series on its YouTube channel and Facebook page to provide virtual tours of many of its resorts.
“As we continually innovate to modernize the all-inclusive travel segment, technology plays a big role in how we communicate with our guests at all stages of the customer...