In an age where information and pictures are being disseminated online with the simple push of a smartphone button and travellers can share their feedback and complaints about a vacation instantaneously from virtually anywhere in the world, those in the travel industry have to be careful not to oversell their product in order to avoid legal ramifications.
“Words really do matter and be careful not to over promise when you are trying to describe your property or your product in as glowing terms as possible without going over the line, creating a problem if you do,” said Pierre...
Sunwing has appointed Heather Calvert as business development manager for Central Canada. Located in Regina, Saskatchewan, Calvert brings a wealth of travel knowledge to the role, with more than 20 years of experience holding managerial positions in retail travel sales in both Saskatchewan and Manitoba.
Graeme Franklin, director of sales for Western Canada, said of the appointment: “We are delighted to be welcoming Heather to the team. Her extensive retail travel experience will be a valuable asset as we continue to forge new relationships with the agency community while representing...
Lindblad Expeditions-National Geographic have unveiled a new 8-day expedition that will navigate the South American coast, from Cartagena to Panama City, exploring the region’s trove of natural and cultural treasures.
Panama & Colombia: Exploring the Caribbean Coast will see passengers sailing aboard one of Lindblad Expedition’s newest ships, the 100-guest National Geographic Quest, guests will have one-of-a-kind opportunities to experience and explore the South American Coast.
Highlights include hiking into dense rainforests that harbor extraordinary biodiversity, gliding...
Globus is reminding travel agents that time is running out on one of its most generous deals of the season.
Agents can save their clients a full 10% off every Globus 2020 holiday -- with the exception of Globus Escapes, their brand of off-season Europe tours). All they have to do is ensure clients book by Dec. 2 this year.
Globus is celebrating with its widest ever range of vacation options next year, comprising Europe (94 itineraries), North and Central America (55), the South Pacific (12), Asia (six) and Africa (four).
There’s a wide array of new options including Southern...
It is a special time for Club Med as it gears up to celebrate its 70th anniversary in 2020. Over those seven decades, the iconic hotelier that launched the all-inclusive concept has continually re-invented and re-imagined itself and that's clearly a key to its long-term success.
And about 100 of Club Med's industry partners – travel agents and airline executives – gathered at Toronto's Fifth Social Club to celebrate the occasion and to be part of the launch of Club Med's 2020 brochure.
That brochure drew a round of cheers from retailers on hand as it features two distinct covers....
50 Degrees North has introduced a new 7-day summer tour -- Scenic Norway -- to its collection of independent small group tours to Norway. Each of these tours are unique in the way that 2 to 12 independent travellers traverse exceptionally beautiful, yet hard-to-reach areas of Norway in the comfort and safety of a shared 50 Degrees North minivan with an experienced driver.
Scenic Norway explores a breathtaking part of Norway, the Northwestern fjord region, starting from Ålesund and traveling to Kristiansund via Valldalen and Åndalsnes.
This is a stunning part of Norway that many...
Set up in Ayvalik, a scenic seaside town on Turkey’s northwestern Aegean coast, Tara Hopkins has found a way to impact the lives of women in the community by putting garbage to good use, writes assistant editor, Ann Ruppenstein in this week's Travel Courier.
Hopkins runs a co-op for women who have never worked for salary before, creating one-of-a-kind accessories out of recycled materials like bottle caps and discontinued packaging for tea and ketchup. Translating to the garbage ladies, çöp(m)adam addresses issues of women’s employment in Turkey and the importance of...
Transat Distribution Canada (TDC) gave 14 of its travel professionals the opportunity to discover the many facets of the Emerald Isle with Collette, from Oct. 28 to Nov. 6. The travel professionals had the chance to “Ride Along” with a group of regular passengers, to enjoy the trip like a non-agent, and to better present the experience to consumers.
Sandra Wesson, director of product and industry relations for TDC, accompanied the group and stated “this was such an amazing opportunity for our travel professionals to experience the Collette service firsthand. From their door-to-door...
Costsavers' Top Achievers trip to Asia was a big success this year, and it's back again for a second year, with plans to make it even bigger and better.
In 2020 the trip will see Costsaver’s top selling agents switch to relaxation mode as they experience the sandy shores, lush jungles and volcanos of Costa Rica.
When deciding on the destination for 2020’s Top Achievers trip, now labelled Crew, the eco-tourism hotspot of Costa Rica was a natural fit to showcase what the brand stands for; Essentials by us, Tailored by you.
Top agents will have the chance to witness the...
Air Canada Vacations and GVQ Canada have signed a major partnership to offer tourism professionals outside of Canada a complete and diversified range of vacation packages in Canada. Since Oct. 1, 2019, GVQ Canada has been the official and exclusive DMC agency for the marketing of travel packages in Canada under the Air Canada Vacations banner.
The new strategic alliance will provide travellers with better access to all Canadian provinces, with many packages being added to the range already offered by GVQ Canada for individuals or groups seeking organized tours or tailor-made...