Looking at Taiya Colonello’s picture-perfect destination wedding photos on an idyllic beach in Costa Rica, it’s hard to imagine that a mere month before the big day her best-laid plans were in jeopardy.
“Exactly one month prior to the group’s departure for Costa Rica, I received a message from my contact at the tour company, a message no travel agent ever wants to receive: The flights were cancelled and there were no alternate flights offered or available for their travel dates,” travel agent Pamela Walker of Weddings by Escapes, tells Travel Courier. “I sat there, stunned,...
TravelBrands has appointed Shannon Smith has been promoted to director of sales, Ontario.
As a respected veteran in the travel community, Smith brings 19 years of experience and a range of expertise to the role.
Her extensive history in the travel industry brings a unique understanding of both the retail and wholesale industry. As director of sales, Ontario, Smith will oversee the business development managers, a variety of agency chains and consortiums, as well as agency partnerships located within Ontario.
Smith's travel career began in 2000 when she worked as a cultural rep at...
Sunwing has released the latest edition of its Groups Guide, a comprehensive travel agent resource offering insider tips, exclusive perks and savings opportunities on group vacation and cruise packages.
The tour operator is offering agents the chance to win big in 2019. The STARMillionaire program is returning for another year, giving agents the opportunity to win one million STAR Agent Reward Points that convert to cash (a cash value of $1,800). Agents have the chance to win when they book a group of 10 adults or more by Aug. 27. The more group bookings agents make, the more chances...
Adventure Canada is offering travellers a unique opportunity to experience all the expeditions they can handle – including Europe’s outer edges, Iceland, Greenland, the Northwest Passage, and Canada’s Eastern shores – onboard the Ocean Endeavour in 2019, with a special new “All You Can Travel” offer.
For US$50,000 per person, participants in the program have access to any available cabin onboard any of Adventure Canada’s voyages as the Ocean Endeavour sails the northern tip of Scotland, around Ireland and Iceland, to Greenland and Newfoundland, and in and out of the...
In honour of Travel Agent Day, the Globus family of brands has launched a new contest.
Any agent booking and depositing any of the company’s four brands – Globus, Cosmos, Avalon Waterways or Monograms – will have his or her name entered in a contest to win one of its European Avalon Active & Discovery cruises for two. Every booking results in one entry.
“We rely on the travel agents every day to help us promote and sell our product,” says Kim Clarke, director of sales for the Globus family of brands in Canada. “We hope they are as excited as we are about this...
Alongside its parent company, The Travel Corporation (TTC), Trafalgar has announced the removal of single-use plastic (SUP) water bottles from its coaches from 2019 as part of its commitment to being SUP-free on their trips by 2022.
Powered by TreadRight, the not-for-profit foundation created more than a decade ago by TTC, JoinTrafalgar shares TreadRight’s mission to make travel matter. Pioneering the fight for a sustainable future for 10 years through their JoinTrafalgar program, Trafalgar’s mission falls under three simple pillars – have a positive impact to people, places and...
April is dedicated to celebrating Earth Month, and so April 11 marked a special day for Insight Vacations and Luxury Gold, and the affiliated The TreadRight Foundation, which launched Global Volunteer Day to celebrate Insight’s 41st anniversary and Earth Month.
Team members around the world worked to give back to their local communities.
Together with Insight and Luxury Gold’s existing partner, One Tree Planted, a not-for-profit organization focused on global reforestation, regional teams participated in a tree-planting day, while other teams engaged in other Earth Month...
Kensington Tours recently hosted an agent fam in Israel for its top performing advisors, focusing on showing what it does best – providing customized trips and private-guided experiences.
“We want advisors to know what we offer and how we make it all work,” said Elizabeth Story, director of sales, Canada, Kensington Tours, who hosted the group. “We customize all of our trips to a much higher degree. Whatever our advisors ask for, our destination experts can source it, find it and offer it quickly and accurately.”
The Israel fam focused on several of the country’s...
For a limited time, Air Canada Vacations (ACV) is offering “the lowest guaranteed prices in the market” or agents' clients will be refunded, and commissions protected.
With the Price Drop Guarantee, officials say customers can rest assured that they will get the best price for their package. If the price of their package drops after they book, they can contact their travel agent and Air Canada Vacations will issue a refund based on the price difference up to $1,000 cash back per person.
The Price Drop Guaranteed offer is applicable on select resorts in Mexico, the Caribbean and...
Responding to the interests of its clients, Kensington Tours has created several new, fully customizable itineraries and experiences in Iceland and Wales.
In Iceland, the private-guided tour operator has added four new itineraries that include: Icelandic Summer and the Midnight Sun; Iceland Honeymoon; Iceland Golden Circle Exclusive; and Volcanic Valleys of Iceland - part of Kensington Tours exclusive Explorers Club Collection.
As the name suggests, the Icelandic Summer and the Midnight Sun itinerary features the famous midnight sun which offers up to 24 hours of daylight and...