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Travel Law

Masking The Questions

How To Respond To A Client Who Doesn’t Want To Wear A Mask

Masking The Questions This week, TraveLaw Online’s Doug Crozier and Tim Law of Heifetz, Crozier, Law respond to a question about how to deal with clients who arrive at their office and refuse to wear a mask. Q: I can deal with staff who may be hesitant to wear a mask in the office, but it’s the walk-in... more ›
Posted in News, Travel Agents, Travel Law

A Symptom Of The Times

What To Do When An Employee Arrives At Work With COVID-19 Symptoms?

A Symptom Of The Times This week, TraveLaw Online’s Doug Crozier and Tim Law of Heifetz, Crozier, Law respond to a question about what to do if an employee arrives at work showing signs of being infected by COVID-19. Q: What should I do if an employee shows up for work despite showing signs of being infected by... more ›
Posted in COVID-19, News, Travel Agent Education, Travel Agents, Travel Law

CDC Extends No Sail Order

CDC Extends No Sail Order The Centers for Disease Control and Prevention (CDC) is extending its No Sail Order for cruise ships through Sept. 30, 2020. That order continues to suspend passenger operations on cruise ships with the capacity to carry at least 250 passengers in waters subject to U.S. jurisdiction. CDC... more ›
Posted in COVID-19, Cruise, News, Travel Law

What To Do About Expired Identification?

What To Do About Expired Identification? This week, TraveLaw Online’s Doug Crozier and Tim Law of Heifetz, Crozier, Law respond to a question from a reader who asks how they should advise clients who are travelling by air, but both their passport and their driver’s licence have expired. Q: Some clients have no Passport, and a... more ›
Posted in Airlines, COVID-19, News, Travel Agents, Travel Law

Denied Boarding Due To COVID-19 – Can A Client Sue?

Denied Boarding Due To COVID-19 – Can A Client Sue? This week, TraveLaw Online’s Doug Crozier and Tim Law of Heifetz, Crozier, Law respond to a question from a reader asks whether their agency can be sued if they sell a ticket to a passenger who is then refused boarding because they are showing COVID-19 symptoms at the airport. Q: If I sell... more ›
Posted in Airlines, COVID-19, News, Travel Agents, Travel Law

Ottawa Giveth: Will It Taketh Away?

Ottawa Giveth: Will It Taketh Away? With the June 30 tax filing deadline fast approaching, travel law experts, Doug Crozier and Tim Law of Heifetz Crozier Law have put together a special column to help agents, operators and others with some of the issues that may come up as a result of a number of new programs that the federal... more ›
Posted in COVID-19, News, Tour Operators, Travel Agents, Travel Law

Let’s Talk About Racism In The Travel Industry 

Let’s Talk About Racism In The Travel Industry  Shalene Dudley can list off too many examples of the times she’s experienced racial discrimination while travelling — like being completely ignored in the check-in line for priority seating for flights or having to provide additional ID to prove her business platinum AMEX truly belongs to... more ›
Posted in Airlines, Attractions, Car Rental, Cruise, Destinations, Events, Hotels, Insurance, Motor Coach, News, Rail, Resorts, Technology, Tour Operators, Tourism Organizations, Travel Law

What Can I Claim?

What Can I Claim? This week, TraveLaw Online’s Doug Crozier and Tim Law of Heifetz, Crozier, Law respond to a question from a reader who has been working at home for the past three months and is wondering what expenses can be claimed as a result. Q: I’ve been working from home for three months now.  What... more ›
Posted in News, Travel Agent Education, Travel Agents, Travel Law

Can Agents Help Clients Decide To Travel?

Can Agents Help Clients Decide To Travel? This week, TraveLaw Online’s Doug Crozier and Tim Law of Heifetz, Crozier, Law respond to a question from a reader that follows up on a recent question about whether agents can help their clients make the decision to travel. Q: Your June 3 piece talked about making the clients decide... more ›
Posted in COVID-19, News, Travel Agents, Travel Law

Layoffs And The Law

Layoffs And The Law This week, TraveLaw Online’s Doug Crozier and Tim Law of Heifetz, Crozier, Law respond to a question from a reader about the rules currently relating to laid off employees. Q: We laid off many of our employees more than two months ago hoping that we could bring them back before now.... more ›
Posted in COVID-19, News, Travel Law
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