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Travel Law

Let Common Sense Prevail

IATA Appeals To Travellers To Wear Face Covering On Their Flights

Let Common Sense Prevail IATA is appealing to all travellers to wear face coverings during the travel journey for the safety of all passengers and crew during COVID-19. The appeal, from the global airline industry association, comes following recent reports of travellers refusing to wear a face covering during a... more ›
Posted in Airlines, COVID-19, News, Travel Law

Pardon The Interruption

What About Business Interruption Insurance For The ‘Next Time’

Pardon The Interruption This week, TraveLaw Online’s Doug Crozier and Tim Law of Heifetz, Crozier, Law respond to a question from an agent who didn’t have business interruption insurance and is wondering if they should get it for the ‘next time.’ Q: Knowing what I now know about the impact of COVID-19, I... more ›
Posted in COVID-19, News, Tour Operators, Travel Agents, Travel Law

IC Contracts Topic Of ACTA Webinar

Association Adds Contract Template & Travel Waiver To Business Resources

IC Contracts Topic Of ACTA Webinar On Aug. 19, ACTA will be hosting a webinar -- in collaboration with HR à La Carte – to provide its members and non-members an HR overview on the Independent Travel Agent model; as well as answering participants’ questions. Information is available on the ACTA website and there will be a... more ›
Posted in COVID-19, Events, News, Tourism Organizations, Travel Agent Education, Travel Agents, Travel Law

Masking The Question – Part 2

Masking The Question – Part 2 This week, TraveLaw Online’s Doug Crozier and Tim Law of Heifetz, Crozier, Law respond to another question about mask wearing and how to walk-in customers who refuse to wear one. Q: I can deal with staff who may be hesitant to wear a mask in the office, but it’s the walk-in customers who... more ›
Posted in COVID-19, News, Travel Agents, Travel Law

Masking The Questions

How To Respond To A Client Who Doesn’t Want To Wear A Mask

Masking The Questions This week, TraveLaw Online’s Doug Crozier and Tim Law of Heifetz, Crozier, Law respond to a question about how to deal with clients who arrive at their office and refuse to wear a mask. Q: I can deal with staff who may be hesitant to wear a mask in the office, but it’s the walk-in... more ›
Posted in News, Travel Agents, Travel Law

A Symptom Of The Times

What To Do When An Employee Arrives At Work With COVID-19 Symptoms?

A Symptom Of The Times This week, TraveLaw Online’s Doug Crozier and Tim Law of Heifetz, Crozier, Law respond to a question about what to do if an employee arrives at work showing signs of being infected by COVID-19. Q: What should I do if an employee shows up for work despite showing signs of being infected by... more ›
Posted in COVID-19, News, Travel Agent Education, Travel Agents, Travel Law

CDC Extends No Sail Order

CDC Extends No Sail Order The Centers for Disease Control and Prevention (CDC) is extending its No Sail Order for cruise ships through Sept. 30, 2020. That order continues to suspend passenger operations on cruise ships with the capacity to carry at least 250 passengers in waters subject to U.S. jurisdiction. CDC... more ›
Posted in COVID-19, Cruise, News, Travel Law

What To Do About Expired Identification?

What To Do About Expired Identification? This week, TraveLaw Online’s Doug Crozier and Tim Law of Heifetz, Crozier, Law respond to a question from a reader who asks how they should advise clients who are travelling by air, but both their passport and their driver’s licence have expired. Q: Some clients have no Passport, and a... more ›
Posted in Airlines, COVID-19, News, Travel Agents, Travel Law

Denied Boarding Due To COVID-19 – Can A Client Sue?

Denied Boarding Due To COVID-19 – Can A Client Sue? This week, TraveLaw Online’s Doug Crozier and Tim Law of Heifetz, Crozier, Law respond to a question from a reader asks whether their agency can be sued if they sell a ticket to a passenger who is then refused boarding because they are showing COVID-19 symptoms at the airport. Q: If I sell... more ›
Posted in Airlines, COVID-19, News, Travel Agents, Travel Law

Ottawa Giveth: Will It Taketh Away?

Ottawa Giveth: Will It Taketh Away? With the June 30 tax filing deadline fast approaching, travel law experts, Doug Crozier and Tim Law of Heifetz Crozier Law have put together a special column to help agents, operators and others with some of the issues that may come up as a result of a number of new programs that the federal... more ›
Posted in COVID-19, News, Tour Operators, Travel Agents, Travel Law
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