Travel Law

Denied Boarding Due To COVID-19 – Can A Client Sue?

Denied Boarding Due To COVID-19 – Can A Client Sue? This week, TraveLaw Online’s Doug Crozier and Tim Law of Heifetz, Crozier, Law respond to a question from a reader asks whether their agency can be sued if they sell a ticket to a passenger who is then refused boarding because they are showing COVID-19 symptoms at the airport. Q: If I sell... more ›
Posted in Airlines, COVID-19, News, Travel Agents, Travel Law

Ottawa Giveth: Will It Taketh Away?

Ottawa Giveth: Will It Taketh Away? With the June 30 tax filing deadline fast approaching, travel law experts, Doug Crozier and Tim Law of Heifetz Crozier Law have put together a special column to help agents, operators and others with some of the issues that may come up as a result of a number of new programs that the federal... more ›
Posted in COVID-19, News, Tour Operators, Travel Agents, Travel Law

Let’s Talk About Racism In The Travel Industry 

Let’s Talk About Racism In The Travel Industry  Shalene Dudley can list off too many examples of the times she’s experienced racial discrimination while travelling — like being completely ignored in the check-in line for priority seating for flights or having to provide additional ID to prove her business platinum AMEX truly belongs to... more ›
Posted in Airlines, Attractions, Car Rental, Cruise, Destinations, Events, Hotels, Insurance, Motor Coach, News, Rail, Resorts, Technology, Tour Operators, Tourism Organizations, Travel Law

What Can I Claim?

What Can I Claim? This week, TraveLaw Online’s Doug Crozier and Tim Law of Heifetz, Crozier, Law respond to a question from a reader who has been working at home for the past three months and is wondering what expenses can be claimed as a result. Q: I’ve been working from home for three months now.  What... more ›
Posted in News, Travel Agent Education, Travel Agents, Travel Law

Can Agents Help Clients Decide To Travel?

Can Agents Help Clients Decide To Travel? This week, TraveLaw Online’s Doug Crozier and Tim Law of Heifetz, Crozier, Law respond to a question from a reader that follows up on a recent question about whether agents can help their clients make the decision to travel. Q: Your June 3 piece talked about making the clients decide... more ›
Posted in COVID-19, News, Travel Agents, Travel Law

Layoffs And The Law

Layoffs And The Law This week, TraveLaw Online’s Doug Crozier and Tim Law of Heifetz, Crozier, Law respond to a question from a reader about the rules currently relating to laid off employees. Q: We laid off many of our employees more than two months ago hoping that we could bring them back before now.... more ›
Posted in COVID-19, News, Travel Law

Is It Safe To Travel?

How Should Agents Respond

Is It Safe To Travel? This week, TraveLaw Online’s Doug Crozier and Tim Law of Heifetz, Crozier, Law respond to a question from a reader about how to advise clients when they ask if it is safe to travel. Q: Increasingly, our leisure customers are asking whether we think it’s now safe to travel.  What should... more ›
Posted in COVID-19, News, Travel Agent Education, Travel Agents, Travel Law

What The Federal Court Said On May 22

What The Federal Court Said On May 22 Today, TraveLaw Online’s Doug Crozier and Tim Law of Heifetz, Crozier, Law respond to a question from a reader confused about what the Federal Court of Appeal's May 22, 2020 decision was all about. QUESTION: I hear that the Federal Court has made a decision about whether it is acceptable... more ›
Posted in Airlines, News, Travel Agents, Travel Law

COVID-19 And Its Impact On Hotels

COVID-19 And Its Impact On Hotels This week, TraveLaw Online’s Doug Crozier and Tim Law of Heifetz, Crozier, Law tackle the question of how COVID-19 has impacted on the hotel industry. It’s a simple question: Are hotels suffering as badly as other industry sectors? Q: The travel press is documenting fairly thoroughly the... more ›
Posted in COVID-19, Hotels, News, Resorts, Travel Law

TICO Extends Fee Deferral

TICO Extends Fee Deferral As the ongoing impact of the COVID-19 crisis continues to place severe financial strain on all registrants, TICO has extended its original 90-day fee deferral on all fees effective immediately. (See Chart) In a bulletin to all registrants, TICO also reminds that Renewal applications and... more ›
Posted in COVID-19, News, Tour Operators, Tourism Organizations, Travel Agents, Travel Law
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