Airlines
Sunwing Offers Update On System Outage
Sunwing advises that its check-in systems provider, Airline Choice, continues to experience a system outage affecting its flight operations. The company said that it “sincerely apologizes to all of our customers who have been inconvenienced by the flight delays.” In an alert on its website, Sunwing says that: “While our systems provider continues to work on resolving the issue, we are manually processing as many flights as possible but anticipate further delays.” The alert continues: “Please also note that all passengers with flight delays over three hours for reasons...
A Little Incentive From Lynx Air
A $100 voucher for flights to Vancouver YVR on new budget airline Lynx Air is on offer to those who book a hotel stay in Vancouver or Richmond this spring. Travellers must book their downtown Vancouver hotel stay through StayVancouverHotels.com and scrolling down to the Lynx promotion window, or a Richmond hotel stay through visitrichmondbc.com and using the BOOK NOW button. Once they have booked any of the participating hotels, they will receive a flight promo code in a confirmation email that will be separate from the hotel booking confirmation email. They will then use the...
UPDATED: Sunwing Advises System Issues Continue
In an updated statement provided to Press Today, Sunwing advises that: “Our check-in systems provider continues to experience a system outage affecting our flight operations. We sincerely apologize to all of our customers whose travel plans have been impacted.” The statement continued: “Our team has been working day and night to find alternate ways to get customers to their destination or on return flights home. We have successfully processed upwards of 15 flights manually since yesterday, with the goal to manually process as many more flights as possible today, subject to...
Air Transat Resumes Amsterdam Flights
Air Transat is back in Amsterdam. The carrier operated its first flight to the destination out of Toronto on April 13. The Toronto-Amsterdam service will be offered up to four times a week at the height of the summer. As well, Air Transat will offer a new direct service between Montreal and Amsterdam from May to October. Up to three flights per week will be offered on Tuesdays, Thursdays and Saturdays. For more details on Air Transat’s flight schedule, go to Agent...
Cummings Returns To WestJet Group As Swoop President
Bob Cummings has returned to the WestJet Group’s Executive leadership team as President of Swoop and will take on his new role on April 18. Alexis von Hoensbroech, Chief Executive Officer, the WestJet Group, said: “I am delighted to welcome Bob back to the WestJet Group to lead Swoop through this pivotal time for affordable air travel in Canada. Bob's passion and knowledge of the ULCC market, his strength in leading high-performing teams and his impressive track record with the WestJet Group, will ensure that Swoop continues to lead the way in providing Canadians with access to...
Air Transat Enhances Virtual Interlining Service
Air Transat has enhanced its virtual interlining service with the addition of three new European airline partners. The carrier’s connectair by Air Transat platform now allows travellers to combine Air Transat flights with those of Azores Airlines, Loganair and SKY Express, bringing the total number of additional destinations available to over 240. With this new offering, Canadian travellers can fly to several cities in England and Scotland, the Portuguese Azores islands and Greece. The platform already enables Air Transat passengers to combine flights to numerous destinations...
Air Transat Resumes Dublin Flights
Air Transat is back flying to Dublin after over two years of forced suspension due to COVID-19. The carrier operated its first flight between Toronto and Dublin on April 11. At the height of the season, the service will be offered five times a week. Until the end of October, the airline will operate these flights with its new-generation Airbus A321neoLR aircraft. Agents will find the complete flight schedule on Agent...
Air Transat Takes Off To France, Italy
Air Transat is taking off to France and Italy. The carrier has announced that it is gradually resuming its operations to France with the recent its first direct flight from Montreal to Marseille. From Brittany to Provence, Aquitaine and Auvergne, six destinations will be available once more to Quebec travellers in the coming weeks. In addition to gradually increasing flight frequency between Montreal and the City of Light, the airline will soon be relaunching its service to Paris from Toronto and Quebec City Joseph Adamo, Chief Sales and Marketing Officer, Transat, said: “We...