Airlines
Ireland Is Epic
Air Canada's global sales team – along with officials from Tourism Ireland and Shannon Airport – hosted about 150 tour operators, travel agents and members of the Irish community in Toronto last night to celebrate the carriers new flights to Ireland. Virgilio Russi, senior director sales, Canada for the airline, welcomed the crowd, telling them that the addition of the Toronto-Shannon and Montreal-Dublin services (which begin in June) will certainly give them “lots of seats to sell.” Russi added that the new Ireland routes will be the first to feature Air Canada's new Boeing...
WestJet Taking Care Of Agents
Not to put too fine a point on it, there is a heck of a lot going on at WestJet these days. So it seemed like a good idea to reach out to Jane Clementino, Director of Agency Sales and let her tell you the latest in the ongoing WestJet story. In this Exclusive Question & Answer session, Clementino talks to Canadian Travel Press about WestJet's relationship with its travel agent partners; new product and service developments that agents should be watching out for in the coming year; what makes WestJet different; and, in Clementino's own words, the fact that WestJet believes that:...
Sunwing Launches Summer Domestic Flight Program
Sunwing’s domestic summer flight service returns May 15 and travellers booking by April 15 can receive up to $200 per couple off their flight. Daily flights between Toronto and Vancouver are available from May 15 until Sept. 5. For Canadians looking to journey east, Sunwing offers flights to Newfoundland. Travellers can take advantage of Monday to Friday flights to St. John’s between June 13 and Sept. 5, twice-weekly flights to Gander on Tuesdays and Fridays between June 15 and Sept. 4 and weekly flights to Stephenville running on Wednesdays between June 13 and Sept....
WestJet Launches Mexico City Service
WestJet has launched service to Mexico City from Calgary, to be followed by flights from Vancouver to the Mexican capital beginning today (March 15). “WestJet is proud to be at the forefront of expanding on vital trade and tourism linkages between Mexico and Canada,” said WestJet president Ed Sims. “Non-stop, year-round flights from Calgary and Vancouver to Mexico City connect the country to one of the most important major markets in the Americas and expand on growing opportunities for Canada/Mexico tourism.” WestJet begins service with four weekly flights between Calgary...
The Fight Is On For Passenger Rights
The fight is on for passenger rights in Canada. A letter-writing campaign initiated two weeks ago has already generated tens of thousands of e-mails to senators from thousands of Canadians who want the Senate to amend the government’s proposed transportation bill. The grassroots campaign initiated on Bill-C49.ca by Air Passenger Rights, a volunteer advocacy group, expresses concern about the fact that the proposed bill dramatically reduces existing rights for airline passengers in Canada. The proposed bill, currently before the Senate, would roll back many of the protections...
Agents’ Choice Gala Takes Off With WestJet
Baxter Media is pleased to welcome WestJet as the Cocktail Reception Sponsor at the first annual Agents' Choice Awards Gala. Before dinner is served and awards are handed out, guests will be invited to mix and mingle with drinks and hors d'oeuvres in the WestJet Cocktail Lounge. WestJet joins Presenting Sponsors Air Canada and Sandals on the growing list of industry leaders participating in the Agents' Choice Awards Gala. Bringing the 19th annual Agents' Choice Readership Survey to life, this gala honours the favourite suppliers, destinations, products, brands, and more in 40+...
Air Canada Making It Simple And Seamless
“It's the best it has ever been,” responded Virgilio Russi when asked about Air Canada's relationship with travel agents. “I think there has been a conscious effort from our side to improve that relationship and to set different parameters to the relationship – the focus has really been on partnership.” Russi, senior director sales, Canada for the airline, told Canadian Travel Press' executive editor, Bob Mowat during an exclusive interview, that the partnership between Air Canada and the travel agency community is all about “how are we going to best service the customer...
Air Canada Resolves Computer Issues
Air Canada reports that it has resolved computer-telecommunications issues that affected operations earlier today, but notes there will be delays and some cancellations due to the outage. The airline is advising customers to check the status of their flight and check-in online at https://www.aircanada.com before going to the airport. Benjamin Smith, president, passenger airlines for Air Canada, said: “The computer and telecommunications issues affecting our operations have been resolved and we apologize for any inconvenience this situation has caused. We appreciate our customers'...