Cruise
Agents Can Build A Cruise With Crystal
Crystal has rolled out a series of training videos presenting step-by-step instructions on how to use the features of CruiseBuilder, Crystal’s online booking engine. Topics of these easy-to-follow, short videos – each is less than a minute – include: How to Check Availability How to Check Pricing How to Make a Fast Quote Plus there are loads of others that aim to demonstrate the ease and simplicity of the booking process for travel advisors. Additional videos will be added moving forward. The first four tutorials can be found in Crystal’s Partner...
Meet Your New Competition
In conversation with Canadian Travel Press, Forrester’s chief business technology officer & head of FeedbackNow, Steve Peltzman makes it clear that “the pandemic will have a long-term effect, and the customer balance between convenience and safety will shift forever as a result.” Peltzman pointed out that real competition is no longer just other forms of travel and hospitality but rather the desire to not travel at all. He explained that Forrester’s research shows about four in 10 US adults feel comfortable stepping into an aircraft, hotel lobby, or restaurant only after...
A New Celebration For Carnival
Carnival Cruise Line has announced that its next Excel-class ship – which arrives in 2022 to coincide with its 50th birthday celebration -- will be named “Carnival Celebration.” To mark the occasion, a full roster of Carnival partners, including Kathie Lee Gifford, Guy Fieri and Shaquille O’Neal, unwrapped boxes that revealed the letters of the Celebration name, which is both a throwback to one of the popular early ships in the Carnival fleet, as well as a recognition of Carnival’s 50th birthday celebration that will take place in 2022 when the new Carnival...
Le Boat: Open For Business, Ready For Fun
Ask Lisa McLean, national marketing manager, USA, Canada & South America for Le Boat, how things are going and she’ll tell you that the landscape of Ontario’s tourism industry has certainly changed since March 15, 2020. She points out that due to COVID-19, global travel restrictions and the delayed season opening of the Rideau Canal, Le Boat initially lost 80% of bookings for the 2020 season and all its USA and European customers. As a result, McLean said that in the past months, Le Boat has had to re-think its business and marketing strategy and re-sell its product...
Emerald Waterways Celebrates Seven With Triple Savings
Emerald Waterways is celebrating seven years since it launched its first collection of European river cruises aboard its original Star-Ships, Emerald Sun and Emerald Sky. Since then, the company has continued to grow, expanding its fleet to nine Star-Ships with the newest and most intimate ship, Emerald Harmony, sailing the Mekong River in Southeast Asia with just 84 guests onboard. To mark this milestone -- and the launch of its newly released 2021-222 Vietnam, Cambodia and Mekong River Cruising Collection -- Emerald Waterways is offering a Triple Savings Deal on all...
A Big Welcome From Aqua Expeditions
Aqua Expeditions is beginning to welcome back travellers aboard its ocean explorer yacht, Aqua Blu. Local Indonesian residents will be able to set sail beginning August 2020, while international travellers can expect to depart from Sept. 12, 2020 with enhanced health and safety protocols. These strict measures will be implemented across the company’s vessels in response to the global COVID-19 pandemic. When the global pandemic began, Aqua Expeditions took early, swift and decisive action to maintain strict antiviral hygiene standards on all three vessels in operation. As a...
Silversea Unveils Revised 2021-2022 Expedition Voyages
Silversea Cruises has unveiled a revised collection of 157 new expedition voyages. Departing from January 2021 to July 2022, the revised voyages have been designed by the cruise line’s destination experts to preserve and enhance the characteristically diverse array of experiences on offer to guests, pushing boundaries in ultra-luxury expedition travel. The enhanced expedition offering includes pioneering itineraries in the Galapagos aboard new ship Silver Origin, the unprecedented Deep Antarctica expedition and the first-ever ultra-luxury fly-cruise to Antarctica, a 51-port...
Sailing To Success With Ellen Bettridge
After the Foreign & Commonwealth Office of the UK issued a blanket statement in July advising against all cruising, Ellen Bettridge, the President & CEO of Uniworld Boutique River Cruises, penned 500 words about how river cruises shouldn’t be compared to ocean cruising and sent it off to The Telegraph. “Every day, we’re close to land, every day there are 130 people versus thousands. There’s absolutely no where to compare. We source our food locally, we’re going to these small little local towns, we’re not going to these massive ports with thousands of people,”...