Resorts
Sandals Invites Agents To Get Into ‘OVERDRIVE’
With Sandals’ visionaries leading the way, Canadian travel agents are invited to get into the driver’s seat and chart the course to their own success by attending this year’s “Sandals OVERDRIVE” unveiling events in Toronto and Montreal. The events are designed to provide an excellent opportunity for agents to meet with Sandals executives, while also discovering more about the latest updates to the resort company’s portfolio. With two new all-suite resorts on the horizon – Sandals Royal Barbados opening December 2017 and Sandals LaSource St. Lucia – agents will be...
Club Med Yucatan Is Back
This November, after months of renovations, Club Med will unveil Club Med Yucatan just in time for the winter 2017-2018 season. Lined by three white-sand beaches and bordering the world’s second-largest coral reef, the all-inclusive resort offers water and land sports, and is a short excursion away from ancient Mayan wonders. Some highlights of the resort renovations and upgrades include a renovated main pool and Las Velas bar; new beach lounge area, wine cellar and outdoor theater; multiple restaurant and bar renovations; new Club Med Passworld for teens between 11-17 years old;...
Sunwing Offering Roatan
Sunwing says it will be offering exclusive vacation packages to the newly-renovated Fantasy Island Beach Resort, Dive and Marina in Roatan, Honduras. Vacationers looking to get away this winter can be some of the first to experience the modernized rooms, some of which include an ocean view, among many other family-friendly features available on the ecological playground. Located on a private 21-acre island with three secluded beaches, thie property will make sea explorers right at home with its convenient location on the shores of the second-largest barrier reef in the world, in...
RIU Committed To ECPAT
RIU Hotels & Resorts has reaffirmed its commitment and support to the ECPAT Code of Conduct for the Protection of Children and Adolescents Against Sexual Exploitation in Tourism and Travel. Since 2012, the chain has been holding training workshops for its corporate staff in Spain and for its employees in its hotels around the world, reaching 8,000 workers worldwide last year. By the end of 2017, the chain hopes to bring the total to 15,000. Another goal of RIU Hotels is to strengthen its relationship with ECPAT affiliates in certain countries. This is the case of the Dominican...
Hamilton Making Music In USVI
With the show Hamilton: An American Musical sweeping the United States, making it almost impossible -- and impossibly expensive -- to score tickets, tourists can opt for the real thing. Located in the midst of historic Christiansted, U.S. Virgin Islands, the Caravelle Hotel & Casino is partnering with CHANT to offer a Hamilton Tour Experience. The three-night package for two includes a bottle of rum and two tickets to CHANT's Alexander Hamilton's Christiansted Historic Tour. Package price starts at US$485 (April 15 to Dec. 14, superior room) and $640 (Dec. 15 to April 14,...
Montreal Rolls Out The Red Carpet
Tourisme Montreal is encouraging Montreal hotels to participate in Hospitality Week – a new initiative that promises to become a major annual event. Scheduled to take place from Aug. 21 to Aug. 28, the event is part of “Montreal vous accueille” -- “Montreal Welcomes You” -- a broader project led by Tourisme Montreal to enrich the visitor experience by enhancing the overall quality of tourist hospitality in the city. After aligning the visual identity of Montreal's main points of entry and the city's fleet of taxis through a joint initiative with the Bureau du taxi [Taxi...
Florida Resort Woos Canadians
The Sirata Beach Resort in St. Pete Beach, Florida, can truly lay claim to being a pioneering presence in Florida's tourism trade. Cricket Wagner, the property's director of sales, told a Thursday Toronto gathering that the Gulf of Mexico-fronting property is likely the only resort in all of Florida that has an all-inclusive package for its guests. The package covers the likes of a one-bedroom king suite; three daily meals; taxes; tips; and “you can drink all day as much as you want,” she said, adding the package is now available for $399 for two people. It must be booked for at...
Personalizing The Experience
Universal Orlando Resort has unveiled its first-ever customer service team dedicated exclusively to travel agents. The highly-trained team will provide agents with more support and resources than ever before, reinforcing Universal Orlando's commitment to the travel agent community. The new resources include a dedicated call centre team, a responsive text message service and a live online chat feature – all created to offer convenient, multi-platform assistance to travel agent partners whenever and wherever they need it. Call Centre Team for Travel Agents – This team is...