Shalene Dudley can list off too many examples of the times she’s experienced racial discrimination while travelling — like being completely ignored in the check-in line for priority seating for flights or having to provide additional ID to prove her business platinum AMEX truly belongs to her.
“A DMC representative in Cancun that I pre-arranged my transfer with, refused to believe that my final destination was the luxury five-star I showed him documentation for. I waited for over an hour until they received a phone confirmation. Even after this, he insisted that I must be a...
Three tour operator associations in Canada, the US and Europe have collaborated on a set of health and sanitization guidelines specifically for their tour operator members called TOURCARE Guidelines for Tour Operators.
Developed by the Canadian Association of Tour Operators (CATO), the European Tourism Association (ETOA), and the United States Tour Operators Association (USTOA), the guidelines establish recommended procedures for tour operators to provide protection for travellers against the transmission of COVID-19.
In announcing the guidelines, USTOA president and CEO, Terry...
Don’t miss Baxter Media’s #TravelWebcastWeek where we talk to industry leaders - Charlotte Bell, President & CEO of the Tourism Industry Association of Canada, Susie Grynol, President & CEO of the Hotel Association of Canada, and the Honourable Edmund Bartlett, Minister of Tourism for Jamaica - about the future of travel and tourism in a post-COVID-19 world.
From June 23 through 25, #TravelWebcastWeek brings you the content, speakers, and analysis you simply won’t find anywhere else! To see our complete lineup and register,...
Air Canada Vacations has announced exclusive rates for travel agents, allowing them to choose between Agent Flight-Only rates or take advantage of special package Do-It-Yourself FAM rates to select destinations in Mexico and the Caribbean.
Agents also have the chance to win a spot on an Air Canada Vacations Escorted Fam Trip to Cancún, Mexico.
Nino Montagnese, managing director at Air Canada Vacations, said: “Air Canada Vacations is thrilled to be bringing vacations back and there is nothing better than to experience a product first-hand. These special rate opportunities will...
GlobalData reports that air bridges are providing tour operators in the United Kingdom with new hope of resuming some form of service this summer, but as overnight domestic travel is still not possible it is clear there that the current situation is as bleak as it has ever been for operators.
The data and analytics company points to TUI and Jet2holidays as just two of the operators to be first to announce that holidays will resume from July 1, 2020 – this followed an extension of cancellations.
GlobalData notes, as well, that it is likely that further cancellations will occur...
For many travel agents, selling Canada to Canadians is challenging. But in a post-COVID-19 tourism industry, where would-be travellers are looking for hyper local vacation ideas, agents have an opportunity to learn about Canadian product and how to sell it.
On June 25 at 1PM EST, join Baxter Media for a free webinar, Look Local: a new perspective on packaging and selling Canada, part of the popular #TravelWebcastWeek series exploring the topics, trends, and issues that matter most to Canadian travel agents and industry professionals right now.
Charlotte Bell, President & CEO,...
The Indigenous Tourism Association of Canada (ITAC) is launching its new Destination Indigenous marketing campaign in an effort to encourage, highlight and educate travellers about the many Indigenous experiences that will welcome Canadians this summer.
The new initiative will be unveiled on National Indigenous People’s Day – which will be celebrated on Sunday, June 21 – and the marketing campaign will include the release of an experience Web booking platform that will link travellers with:
Export-ready Indigenous tourism businesses that will be accepting visitors this...
Air Canada Vacations is expanding the validity of future travel credits (FTCs), announcing that any FTCs issued for cancelled vacations due to COVID-19 will no longer have an expiry date. That change is in addition to the flexible changes that were previously announced in April which included the ability to transfer the credit to another person, and the ability to keep the residual value of the credit resulting from a fare difference.
Customers with cancelled Air Canada Vacations bookings scheduled to depart between March 4 and July 31, 2020, inclusively, will automatically receive a...
Canada’s travel industry is inching towards reopening, but there seem to be more questions than answers. When will travel restrictions be loosened? If Canadians are looking to travel close to home, are there opportunities for operators to package and agents to sell Canada? What new protocols are destinations putting in place to keep travellers safe? And so many more…
In search for answers to these questions, Baxter Media presents #TravelWebcastWeek, a series of free webcasts from June 23 through 25, exploring the future of travel and tourism in a post-COVID-19 world. An...
On June 12, 2020, vacationers departed from Toronto Pearson International Airport and made their way to sunny Cancun for their first trip with Air Canada Vacations since the start of the COVID-19 crisis.
Passengers were greeted warmly as they arrived for their transfer to either the Catalonia Playa Maroma or Barcelo Maya Palace.
Nino Montagnese, managing director at Air Canada Vacations, observed: “We’ve all been eagerly awaiting the moment when we could resume our operations and make dreams travel once again. We’re pleased to have been able to welcome our first customers back...