Agents' Choice 2019
Canadian Travel Press
Issue Date: Feb 25, 2019

‘Customers’ and ‘Consumers’ – does the difference matter?

‘Customers’ and ‘Consumers’ – does the difference matter? DOUG CROZIER & TIM LAW As most people in the industry know, the travel laws in Québec, Ontario and British Columbia are part of the consumer protection law of those provinces. As the reason for the existence of these laws is obvious – the protection of consumers who are buying travel services – one would think that they would be straightforward when it comes to interpreting who they... more ›

 

Issue Date: Feb 25, 2019

Aeromexico connects Canadians to more than Mexico

Beyond expectations

Aeromexico connects Canadians to more than Mexico IAN STALKER (Photo above: Reminders of the Aztec civilization can be seen in the National Museum of Anthropology in Mexico City.) Aeromexico is eager to be a bridge between this country and destinations south of its homeland, with the Mexican carrier serving 18 points in Central and South America, reaching cities as far south as Quito and Lima. The carrier has double-daily flights from... more ›

 

Issue Date: Feb 25, 2019

Discover an ocean ‘teeming with life’ with Adventure Canada

Discover an ocean ‘teeming with life’ with Adventure Canada IAN STALKER (Photo above courtesy/ OCEAN QUEST ADVENTURES) Devon Bayly-Jones has given Arctic diving her seals of approval. The Adventure Canada employee among other things oversees the tour operator’s diving program, which has participants don dry suits and then enter frigid Nunavut, Greenland and Newfoundland waters during the company’s June-October northern cruise season. And... more ›

 

Issue Date: Feb 25, 2019

IATA using technology to manage turbulence

Clear skies

IATA using technology to manage turbulence MIKE DUNBAR (Photo above: Katya Vashchankova) Anyone who flies frequently knows that turbulence – especially the clear-air variety – is at best stomach-churning, but potentially dangerous at worst. That’s why travellers who know best keep their seat belts loosely fastened at all times when they’re seated. Turbulence is also a major concern for airlines, since it’s the leading... more ›

 

Issue Date: Feb 25, 2019

Barbados: The place to be now and in the future

Barbados: The place to be now and in the future BOB  MOWAT In the second part of the conversation with Barbados’ Minister of Tourism, Kerrie Symmonds, talk turns to the future, including some of the opportunities that the island’s tourism industry is currently pursuing. If you ask Barbados’ Minister of Tourism and International Transport, Kerrie Symmonds where travel agents fit in the island’s plans, he’ll answer succinctly:... more ›

 

Issue Date: Feb 18, 2019

Canadian travel to the Caribbean is heating up

Canadian travel to the Caribbean is heating up ANN RUPPENSTEIN Although the US remains the largest inbound market for travel to the Caribbean, Canada came out on top as the heavy-hitter for 2018. “It was Canada that outperformed all other markets last year with 5.7% growth or 3.9 million visits. This was due to its strong economic performance and increased seat capacity to the region,” said Ryan Skeete, the Caribbean Tourism... more ›

 

Issue Date: Feb 18, 2019

Cruising Havana in a classic car is cool

Cruising Havana in a classic car is cool IAN STALKER Pictured above: Luis Miguel Labrada is bucking the pink trend. Do the rugged American-made vehicles that have been rolling along Havana streets for over half a century look pretty in pink? Apparently many of those who chauffeur foreign tourists around the Cuban capital think that’s the case, as do plenty of visitors. Havana-based GranCar, which has had a large fleet of... more ›

 

Issue Date: Feb 18, 2019

Operator fears China dispute could hurt travel to other destinations

Operator fears China dispute could hurt travel to other destinations IAN STALKER Tour operator Silk Holidays says the current dispute between Ottawa and Beijing is already cutting into Canadian visitations to China and warns that other Asian destinations’ tourist trades could suffer as well if those tensions drag on. Silk Holidays’ Ricky Poon told Canadian Travel Press that the company has seen fewer inquiries for China since the start of the dispute,... more ›

 

Issue Date: Feb 18, 2019

North American carriers are in a good place

North American carriers are in a good place MIKE DUNBAR North America’s airlines are set to rake in fully half of the world’s civil aviation profits this year, underlining a distinct regional disparity in financial performance. That was the good news for this part of the world delivered by IATA chief economist Brian Pearce (pictured above) at a recent Geneva press briefing. Pearce told reporters, “The industry as a whole is... more ›

 

Issue Date: Feb 19, 2019

Tourism Ireland is ready for 2019

Tourism Ireland is ready  for 2019 BOB MOWAT There’s no doubt that 2018 was a spectacular year for Irish tourism (see sidebar story), the question is – with the March 29 deadline for a Brexit deal looming large – whether the destination can expect the same kind of head-turning results in 2019. “Brexit is a concern, there’s no question about that. It’s probably the biggest concern facing the Irish tourism... more ›

 

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