In order to survive over the past few months, travel companies have adapted, made core business adjustments and found creative ways to move forward and drive future business in a responsible manner.
This week, Travel Courier chats with Intrepid Travel, Air Canada and Globus family of brands about some of the innovative ways they’re staying top of mind with travellers and agents alike.
A new strategy
With COVID-19 impacting not only the entire travel industry but the world at large, Intrepid Travel made the decision to change its marketing strategy.
“This is not business as...
Air Transat says that due to the many challenges that our industry is facing, it will not operate any flights from Western Canada to the South or USA for winter 2020-2021.
However, the carrier did say that it will operate domestic flights from Vancouver and connecting flights to Europe via Toronto and Montreal.
Noting that the “details will be unveiled shortly,” Air Transat advised that: “Since the current situation does not allow us to foresee resuming these routes in the near future and there will therefore be no practical option to use vouchers with Air Transat from their...
Emirates has launched an online gateway to serve its travel trade partners around the world.
Tailored for each market, and personalized for each partner to cater to their unique business environment and needs, the Emirates Partners Portal is a one-stop-shop for travel industry partners to quickly and securely access the full range of information on Emirates’ latest products, services and policies, and obtain technical support.
This dynamic platform reshapes the way Emirates delivers information to its trade partner community.
The portal also offers a range of functions...
Emirates customers can travel with confidence, as the airline will cover medical expenses of up to EUR 150,000 (approximately $230,000 CDN) and quarantine costs of EUR 100 (approximately $155) per day for 14 days, should they be diagnosed with COVID-19 during their travel, while they are away from home. This coverage is provided by the airline, free of cost to its customers.
HH Sheikh Ahmed bin Saeed Al Maktoum, Emirates Group Chairman and Chief Executive said: “Under the directive of His Highness Sheikh Mohammed, UAE Vice President and Prime Minister and Ruler of Dubai, Emirates is...
Air Transat took off on July 23 after 112 days of air downtime due to COVID-19, operating three international flights from Montreal to Toulouse and Paris and from Toronto to London. The carrier also offered 3 domestic flights from Montreal to Toronto, from Toronto to Montreal and from Toronto to Vancouver.
Transat’s entire reduced summer schedule of 24 routes to some 20 destinations will be up and running by Aug. 2.
Annick Guérard, chief operating officer, Transat, said: “July 23 is, and will remain, a very special day in the history of Transat. We are gradually resuming our...
Transat A.T. Inc. has delayed the closing of the deal with Air Canada until August 27.
It is the second time that Transat has sought a delay, initially requesting that the deal be delayed to July 27.
The company advised of the first delay in its Q2 disclosure stating that: “Under the arrangement agreement, the deadline for obtaining the regulatory approvals cannot be extended beyond December 27, 2020. This date, initially set for June 27, 2020 may be deferred, to the extent that the regulatory approvals are not obtained, for three one-month periods upon notification by one of the...
Ethiopian Airlines has resumed service to Dubai further to the ending of the lock-down and its opening for leisure travelers and also resumed normal service to Djibouti.
The resumptions bring the number of destinations served by Ethiopian to 40. As countries continue to open-up their airports for passenger arrival, Ethiopian will announce list of these destinations in due course.
Facemasks will be mandatory for Ethiopian Airlines passengers, who are requested to satisfy destination entry requirements, such as health certificates and filling out health declaration forms if...
Air Canada is gradually re-opening its Maple Leaf Lounges, complete with new biosafety protocols for the well-being of customers and employees.
The Maple Leaf Lounge at Toronto Pearson, D gates re-opens today (July 24) to eligible customers travelling on a domestic or international flight, with the Maple Leaf Lounges located in the domestic departure areas at airports in Montreal and Vancouver set to re-open in the coming weeks.
Andrew Yiu, vice-president, product, at Air Canada, said: “We are pleased to welcome eligible customers again to one of our Maple Leaf Lounges at our...
The current surge in cases of COVID-19 across the U.S. has not made Americans more fearful of becoming ill according to the latest results of MMGY Global’s Travel Safety Barometer (Wave VI), which measures the impact of the virus on traveller perceptions of safety.
The barometer also found that the virus’ surge has not impacted the number of respondents who plan to take a leisure trip within the next six months, which has held steady at 40% since early June.
And while the travel industry still has a long road to recovery ahead, there are two areas where perceptions of safety are...
Dear Travel Consultant, July 23 is, and will remain, a very special day in Transat’s history.
Tonight, after four months of inactivity, we are making our first three international commercial flights — Montreal-Toulouse, Montreal-Paris and Toronto-London — in addition to our three domestic flights — Montreal-Toronto, Toronto-Montreal and Toronto-Vancouver.
These first departures will certainly be a very emotional moment for the entire Transat team, for me especially.
Our entire reduced summer program, which includes 24 routes to some 20 destinations, will be up and running...