Airlines
New Premium Class Services Available On Cathay
Cathay Pacific has introduced new products across its fleet that are designed to increase the level of luxury in its premium cabins. These new programs are being rolled out across all Cathay Pacific routes to its Canadian hubs. An array of enhancements to the service, soft products and culinary offerings have been developed for the airline’s first and business class passengers. These have been conceived to give passengers a more holistic, sensory experience, starting from the moment they board. At the heart of these elevated premium experiences is a new collaboration with Bamford,...
ACTA Tracks The Trends At Summit
ACTA welcomed about 100 of its members to Toronto's St. Regis Hotel for its day-long Travel Industry Leadership Summit. Along with updating those attending on ACTA's activities and priorities the event featured keynote addresses by association president, Wendy Paradis; disruption strategist, Shawn Kanungo; and Boeing's regional director of product marketing, Christine Walsh. As well, there were sessions on “NDC and One Order: Is Modernizing Distribution Evolution or Revolution?; and Navigating the Multi-Level Distribution Strategies of Air, Land And Sea and Everything in...
TAP Adds New Montreal Route
TAP Air Portugal is adding two new routes from North American in 2020, with non-stop service between Montreal and Lisbon and Boston and Ponta Delgada, in the Azores. Both new routes will be operated with new Airbus A321LR aircraft and will launch by summer 2020. TAP plans to operate six weekly frequencies between Lisbon and Montreal, and five weekly frequencies between Boston and Ponta Delgada. TAP has been steadily increasing its operations from North America over the past several years. The airline earlier announced it is adding 15 weekly flights from Canada and the US by...
Air Canada Making The Travel Experience A Little Easier
Air Canada has launched a next generation Air Canada mobile app, now available for download on iOS and Android. Designed with customers at the centre, the new app “features an intuitive layout supported by the latest technologies, to deliver faster, more reliable performance.” “Air Canada is focused on making travel easier and more comfortable for everyone, particularly through the use of the latest technologies. Beyond the new features launching today, such as interactive airport maps with turn-by-turn directions for travellers, the new app provides the foundation necessary...
Sunwing, TSAS Launch Partnership
Sunwing Airlines and TSAS (Trans-Sol Aviation Service Inc.) by Avjet celebrated a new partnership last week at Montréal-Trudeau International Airport. As of Nov. 15, TSAS is now responsible for customer experience services, ramp handling, cabin cleaning and operations for all Sunwing Airlines flights operating out of Montréal-Trudeau International Airport. The new agreement is an extension of a decade-long relationship between TSAS and Sunwing, with TSAS already providing ground operations for Sunwing out of Quebec City Jean Lesage International Airport, Saguenay-Bagotville Airport...
Swoop Expands Service Out of Winnipeg
Swoop has launched a series of inaugural flights from Winnipeg Richardson International Airport (YWG), starting with a direct flight to Orlando International Airport (MCO). Swoop travellers took off on inaugural routes to McCarran International Airport (LAS) on Nov. 15, Fort Lauderdale-Hollywood International Airport (FLL) on Nov. 16, and Los Cabos International Airport (SJD) and Tampa International Airport (TPA) on Nov. 17. These additions to Swoop’s Winnipeg network connect travellers from Manitoba’s capital to 11 domestic, transborder and international...
Transat Takes It To The Next Level
Transat A.T. Inc. has earned Performance + attestation from the ICI on recycle + program for a three-year period. Created in 2003 by RECYC-QUÉBEC, this official Quebec government recognition acknowledges initiatives by industries, businesses and institutions that have implemented responsible waste management measures. Performance +, the third of four levels, means that Transat has demonstrated excellent waste reclamation performance. Annick Guérard, Transat’s chief operating officer, said: “We are very proud to receive this honour, which we owe to the commitment of our...
WestJet Offers More Flexibility
WestJet Vacations is advising travel agents that they can now make land-only bookings for their clients in SIREV and RevNet and by calling WestJet’s Travel Support Team. “Our travel trade partners expressed interest in being able to make land-only WestJet Vacations bookings and we’re happy to introduce this new product today,” said Charles Crowder, WestJet vice-president, Sales and Distribution. “This enhancement to our WestJet Vacations product means travel agents can offer clients more flexibility and choice for their next vacation.” Agents will earn commission on...