Tour Operators
Club Med Showcases Resorts With Interactive Brochure
Continuing its commitment to sustainability, Club Med has released a digitally updated brochure that comprehensively covers all the need-to-know product and service news for the upcoming year. The new interactive experience also features three brand new resorts; Club Med Québec Charlevoix, Canada, Club Med La Rosière, France and Club Med Seychelles, East Africa. Future guests and travel agents will find all the details they need to plan their next getaway, including additional information on Club Med’s Safe Together program, designed to make guests’ safety and peace of...
Dreaming Of Europe With ACV
Air Canada Vacations has unveiled its new immersive digital platform, Dream of Europe, and inviting Canadians to virtually dive into its 2021-2022 Europe Collection. Travellers can embark on a virtual journey through Europe, thanks to the digital platform’s interactive design that features images, video and editorial content including destination highlights and user-generated travel tips. Travel professionals can guide their customers to bucket-list destinations by sharing links of each tour package, allowing them to easily review Air Canada Vacations’ new Europe portfolio, plan...
Transat, Government Reach A Deal
In announcing that it has reached an agreement with the federal government, Transat also confirmed that it will be offering refunds to travellers who were issued travel credits due to COVID-19 and for travel agents, it also confirmed that it would not be recalling travel agency commissions. Transat said in a statement that its funding agreement with the Canada Enterprise Emergency Funding Corporation (CEEFC) now allows it to offer refunds to travellers who were issued a travel credit due to COVID-19 for a trip scheduled to start on or after February 1, 2020. This policy applies to...
Sunwing Unveils Winter Sked From Atlantic Canada
For residents of Atlantic Canada planning to head to the tropics, Sunwing has released details of its winter schedule, featuring weekly flights from regional gateways across Nova Scotia, New Brunswick and Newfoundland. Residents of Halifax, Moncton, Saint John, Fredericton, St. John’s, Deer Lake and Gander. Flights will operate beginning in January 2022 and continuing weekly until May 2022 to destinations in the Caribbean and Mexico. Andrew Dawson, president of tour operations for Sunwing Travel Group, said: “We’re thrilled to be returning to Atlantic Canada for another winter...
ACTA Raises Concerns About Reducing Support Too Soon
In the wake of the federal government’s first budget in two years, ACTA says that while it is hopeful that the government’s view that vaccine rollouts will continue at a rapid pace through the end of June, it is concerned that the timeline may be premature. The association says that in a meeting with Deputy Prime Minister and Minister of Finance, Chrystia Freeland last week, ACTA learned that the budget assumes that vaccine rollout will continue at a rapid pace through the end of June, with Minister Freeland stating: “I believe Canadians are going to have a great...
Sunwing Transforming Its Digital Presence
Sunwing has launched its re-platform for Sunwing.ca as part of its ongoing commitment to offering frictionless vacation experiences. The tour operator has used the past year as an opportunity to reimagine and transform its digital technology, and the website re-platform is just one of numerous technological advancements that will help elevate the customer and agent experience. The re-platform of the site took several months to complete and provides a faster and more dynamic digital experience from start to finish. Samantha Taylor, Chief Marketing Officer of Sunwing Travel Group,...
Wasn’t That A Party? But No More
In the post-pandemic world of travel, GlobalData says that party package holidays may suffer as young generations turn to adventure holidays. Even before the pandemic arrived, GlobalData reports that party package holidays were in decline, both in terms of demand and supply. And it notes that fears of infection and the process of organizing group travel will further delay recovery, pointing out that it is likely that demand will never fully return as both individuals and destinations are drifting away from this party concept. Johanna Bonhill-Smith, travel & tourism analyst at...
Sunwing Back In London In 2021-2022
Sunwing will be returning to London International Airport for the 2021-2022 season, beginning Dec. 15, 2021 until April 20, 2022, with weekly flights to Cancun, Punta Cana and Varadero. Andrew Dawson, president of tour operations for Sunwing Travel Group, said: “We’re delighted to be returning to London International Airport for the 15th year. Now more than ever, our customers value the ease and convenience of being able to depart from their regional airport, and we’re pleased to be offering London residents frictionless vacation experiences under our wing.” The flight...