Tour Operators
Loyalty Programs Could Be Key To Post-Pandemic Travel
Loyalty programs and increased collaboration will be key features of post-pandemic travel, says GlobalData According to GlobalData, price-conscious travellers may be lured by the reboot of loyalty programs across the tourism sector. The data and analytics company noted that various travel companies are now repositioning loyalty programs as value-orientated, rather than solely price focused in post-pandemic travel as they seek to tap into individuals’ desires for budget experiences. In a recent survey, it found that the main obstacles facing travel’s recovery are: ...
TICO Encouraged By Data
TICO has collaborated with PMG Intelligence on a survey of Canadian travellers in order to better understand the impact of COVID-19 on travel consumers. Commenting on the new research, TICO president and CEO, Richard Smart pointed to the importance of using data to understand the needs of all consumers as travel begins to gain momentum. Said Smart: “While the current travel environment is facing significant obstacles, we know that consumers are anxious to travel again, and soon. We are encouraged by the data and look forward to an improving travel environment later this...
A Little Appreciation From Royal Irish
Royal Irish Tours is celebrating travel advisors through the month of May and offering them an incentive that doesn’t require any bookings. Advisors simply organize a virtual consumer night with their clients, co-hosted by Royal Irish Tours. The event can take place any time in 2021 but must be booked in the month of May. If 10 or more guests register, you will receive a $50 gift card and will automatically be entered into a draw to win a space on a Royal Irish Tours fam! Jonathan Sargeant or Orla Killeen from Royal Irish Tours will be happy to host the event on the RIT Zoom...
Planeterra Launches Global Community Tourism Movement
Planeterra has created the Global Community Tourism Network in an effort to change the face of travel by putting communities at the centre of tourism’s efforts, and to connect them to travel businesses that can help them to build back better after the pandemic. In announcing the initiative, it notes that supporting community tourism enterprises has the potential to change millions of lives for the better as the world begins to travel again, while at the same time providing travellers with unforgettable local experiences. But few community enterprises have the knowledge or resources...
Adventure Canada Taking Care Of Its Partners
Adventure Canada is increasing agent commission protection to a minimum US$250 per traveller, and has eliminated processing fees on sales. The change is effective immediately. The operator notes that travel has been one of the hardest hit industries during the pandemic and yet travel advisors continue to navigate the ever-changing landscape with dedication, care and effort to keep tour operators running. Adventure Canada says that over the past year, it has worked closely with its valued agents to determine the best ways to provide support during this time of recovery and in this...
Club Med Showcases Resorts With Interactive Brochure
Continuing its commitment to sustainability, Club Med has released a digitally updated brochure that comprehensively covers all the need-to-know product and service news for the upcoming year. The new interactive experience also features three brand new resorts; Club Med Québec Charlevoix, Canada, Club Med La Rosière, France and Club Med Seychelles, East Africa. Future guests and travel agents will find all the details they need to plan their next getaway, including additional information on Club Med’s Safe Together program, designed to make guests’ safety and peace of...
Dreaming Of Europe With ACV
Air Canada Vacations has unveiled its new immersive digital platform, Dream of Europe, and inviting Canadians to virtually dive into its 2021-2022 Europe Collection. Travellers can embark on a virtual journey through Europe, thanks to the digital platform’s interactive design that features images, video and editorial content including destination highlights and user-generated travel tips. Travel professionals can guide their customers to bucket-list destinations by sharing links of each tour package, allowing them to easily review Air Canada Vacations’ new Europe portfolio, plan...
Transat, Government Reach A Deal
In announcing that it has reached an agreement with the federal government, Transat also confirmed that it will be offering refunds to travellers who were issued travel credits due to COVID-19 and for travel agents, it also confirmed that it would not be recalling travel agency commissions. Transat said in a statement that its funding agreement with the Canada Enterprise Emergency Funding Corporation (CEEFC) now allows it to offer refunds to travellers who were issued a travel credit due to COVID-19 for a trip scheduled to start on or after February 1, 2020. This policy applies to...