Tour Operators
Free Webinar – Preparing For The Recovery
Wondering what you can do now to prepare for the COVID-19 recovery later? Baxter Media is here to help. Sign up for tomorrow’s free webinar with branding and marketing guru, Jennifer Neal, CEO of creative agency truth + dare. On Tuesday, April 7 at 1PM, Neal will share strategies for the travel industry on how to come out the other side of COVID-19 as a better, stronger, and faster brand. She’ll discuss how to engage and grow your audience, tips for content creation, advice on topics to stay away from, and share uplifting stories from companies who are doing it well. There will...
A Message From Transat
Dear travel professional, “In our commitment to keep you informed of the latest developments, we would like to update you on the situation that is severely affecting our industry. Over the last few weeks, we operated hundreds of repatriation flights, including six special flights in partnership with the Government of Canada. Air Transat has, thus, enabled tens of thousands of travellers to return to their countries of origin, reuniting many families. This was a colossal repatriation operation, of which we’re extremely proud. And it wouldn’t have been possible without the...
Trade Invited To Celebrate Passover With Israel
The Israel Government Tourist Office (IGTO) is proud to announce that #VisitIsrael in North America will be hosting its first ever "ZoomOver" Passover Seder for the travel trade -- Next Year in Person, Next Year in #Jerusalem on April 7 at 1:30PM or PST/4:30PM EST. The event is open to all faiths and backgrounds, with special VIP guest participants from all around the tourism industry. Please join Eyal Carlin, mastermind Chad Martin, Yael Golan, Jill Daly, Gal Hana and Jerry Adler for this fun, uplifting and inclusive event. The Jews wandered for 40 years in the desert...
An Open Letter To Agents From IATA
In an open letter to travel agents around the world, IATA’s director general and CEO, Alexandre de Juniac explains how the industry association is handling BSP during the ongoing COVID-19 crisis, as well as its position on vouchers versus refunds. IATA’s boss writes in his letter: “The global airline industry is going through its gravest crisis. The COVID-19 pandemic and resulting government- ordered border closings and mobility restrictions have brought air transport to a standstill. One-third of the global fleet is parked, and we estimate that revenue from passenger ticket...
Transat’s Guide to Telecommuting In A Crisis
To help agents get through the next few out-of-the-ordinary weeks or months, Transat has put together a guide to telecommuting in time of a crisis – “created with you, for you.” Respect your routine We’re aware that the words “habits” and “routine” mean something very different at this time. Nevertheless, we encourage you to adopt a rhythm of life similar to your usual routine: wake up at the same time, go out for a walk as if going to or returning from work, talk to your colleagues about your favourite show, keep in touch with your clients. Maintain a work-life...
COVID-19 Update: Intrepid, Exodus and More
Intrepid Suspends Tours Until May 31 With the safety and wellbeing of travellers and staff in mind, Intrepid Travel is suspending all tours until at least May 31. The tour operator had previously announced tour suspensions until April 30. "Given the unprecedented impact of coronavirus (COVID-19) we have updated our booking conditions. Travellers who have booked a tour departing before May 31 will receive a credit of 110% of monies paid (excluding polar, flights and insurance) to use towards an alternative tour with a departure date before April 30, 2022 (excluding polar,...
Hold on… Agents’ Choice Will Be Back Shortly
As the COVID-19 pandemic continues to dominate the hearts and minds of our industry, Baxter Media has decided to hit the pause button on its Agents’ Choice 2020 program. “While most of the travel agent community had voted prior to COVID-19 taking over, there are some who didn't get the chance to have their say,” said Wendy McClung, Executive VP, Operations at Baxter Media. “The Agents’ Choice program - survey, issue, and gala - is a celebration of our Canadian travel industry, and we want to hit pause until a time when the industry is back on track and we can all celebrate...
Sandals Rallies Behind Agents
Sandals has rallied behind travel agents since 1981. Today is no different. In a newly released video, Gordon “Butch” Stewart, chairman of Sandals Resorts International, shares a message about how travel agents have always been the backbone of not only the company, but the...