Tour Operators
Exodus Scholarship Supports Women
To celebrate International Women’s Day, Exodus Travels has launched its Mountain Lioness Scholarship to support women in becoming porters and guides in the traditionally male-dominated workforce of Mount Kilimanjaro. The Mountain Lioness Scholarship, which is a new chapter of the company’s ongoing initiative the Kilimanjaro Porter project, aims to assist 30 Tanzanian women in achieving their professional goals of becoming porters and guides in Kilimanjaro National Park. The scholarship will sponsor 10 local women per year for the next three years on a three-week-long...
Trafalgar Unveils 2021 Europe and Britain Line Up
With search and booking trends showing that guests have begun to research and lock-in their 2021 travels, travel industry leader Trafalgar is has released its 2021 Europe & Britain trips for sale. Canadian travel agents can now provide their clients the opportunity to book their Trafalgar vacation now, guarantee their place, secure the best rates and save on the brand’s wide range of holidays. And Trafalgar's proposition is pretty simple. Agents' clients book and pay for their Trafalgar adventure by Sept. 15 and their space is guaranteed on the trip of their choice, in...
United Waiving Change Fee For New Ticket Purchases
United Airlines is waiving the change fee for new ticket purchases. In announcing the move, the carrier said that: “Due to ongoing uncertainty over travel planning, we are offering a waiver for change fees on all fares (including Basic Economy, bulk and fixed fares, etc.).” The new policy took effect from March 3 and continues through March 31 so that newly purchased tickets will be exempt from change fees. United said that, “This change gives customers the confidence to continue with travel plans even with the uncertainty of this situation.” The change waiver applies...
Sunwing Gets Flexible on Booking Changes
Sunwing is introducing a more flexible approach for changes to new bookings made in the next two weeks in light of the COVID-19 outbreak. The tour operator stressed that the health, safety and well-being of its customers and employees is of paramount importance and they continue to monitor the COVID-19 outbreak closely. The company also noted that operations across their destinations in the Caribbean, Mexico, Central America and the US have currently not been impacted by the virus and are continuing as normal. Sunwing acknowledged that customers may be reluctant to finalize plans...
ACV Offers Free CareFlex Travel Protection
Air Canada Vacations (ACV) is offering its CareFlex travel protection free of charge for the month of March, giving agents' clients more freedom to travel. According to ACV officials, travellers can book with confidence knowing that its comprehensive travel protection plan allows them to change their booking, transfer their package, and cancel with an in-house travel credit and/or a partial refund up to three days before departure. Free CareFlex travel protection is available for select destinations and resorts in Las Vegas, Mexico and the Caribbean, Hawaii, and Europe between...
Yucatan Ready To Celebrate
The state of Yucatan is ready to welcome the world as it hosts the 45th annual Tianguis Turistico in Merida, Mexico from March 22 to March 25. That was the recent message from Mexico's tourism secretary, Miguel Torruco Marques, the governor of the state of Yucatán, Mauricio Vila Dosal and the state's secretary of tourism development, Michelle Fridman Hirsch. Secretary Torruco Marques confirmed the city’s Yucatán Century XXI Convention Center is ready to receive the thousands of participants who will attend the 45th edition of this key annual travel event. To date, 1,020...
Transat: Book With Peace of Mind
In order to offer travellers more flexibility and allow them to book their next trip with peace of mind, Transat is offering the travellers the possibility of changing their travel dates, destination or hotel at no charge. This policy applies to new bookings for flights on all routes offered by Air Transat and for South packages made between March 4-31 for travel between now and Oct. 31. As a result, it will be possible for travellers to change their booking up to 24 hours before departure. Note that travel must be completed within 12 months of the original travel date and that if...
ACTA Thanks Suppliers
ACTA is applauding the flexibility of suppliers during the COVID-19 outbreak. Wendy Paradis, president of ACTA, points out that many travel suppliers -- including airlines, tour operators, cruise lines and others – have been adjusting their cancellation policies and terms and conditions to accommodate a nervous public and assist front line agents with finding options for their clients. Said Paradis, “Some clients are anxious about upcoming trips and want to know their options, or they are looking to change destinations or postpone travel. Travel agents have told ACTA they really...