ACTA is supporting the advocacy efforts of the Tourism Industry Association of British Columbia (TIABC) and the Cruise Line Industry Association (CLIA) by strongly urging the federal government to protect the future of Canada’s West Coast Alaska cruise program.
ACTA and the cruise line industry support the health and safety of Canadians being paramount -- and as vaccines roll out across Canada and the USA, it is important that the infrastructure for cruising remain intact for the future, and at the same time allow for the potential of sailings later in 2021.
There are significant...
If you’re looking to upgrade your knowledge on Swiss public transport, there’s a new E-learning platform that will let you do just that.
Hope on board and take a virtual trip with Heidi and Peter as they help agents broaden their knowledge in an entertaining way and acquire essential public transport know-how to support their clients professionally and competently.
It’s a quick and easy trip that offers fascinating information on the world of train, bus and boat travel.
The network of trade specialists plays an important role in selling the Swiss Travel System product...
Across the Caribbean, the impact of COVID-19 on the travel and tourism industry has been more than apparent; in fact that impact was particularly evident during the April to mid-June period when there was literally no activity in some Caribbean destinations -- empty hotels and restaurants; deserted attractions; shut borders; laid-off workers; grounded airlines; and crippled cruise lines.
While the region saw some fluctuations in the levels of visitors for the remaining months of the 2020, the Caribbean Tourism Organization's newly released 2020 Performance Review makes it clear that...
As Alberta relaxes provincial COVID-19 restrictions and moves fully to Phase 2 of its reopening plan, Anderson Vacations is preparing the ground for the time when Canadians will once again be able to explore their own backyard.
With the end of the year-long COVID-19 tunnel finally in sight, the company is working on several initiatives including launching new COVID-19 safe Self-Drive Alberta travel packages, introducing completely redesigned train journeys to rediscover the Canadian Rockies, and creating an Alberta fam tour opportunity for agents to get their travel juices flowing once...
One year later… How are agents coping 12 months into the pandemic?
It has been one year since the COVID-19 pandemic turned the world -- and the travel industry in Canada -- upside down.
After a rollercoaster 12 months of rebooking trips (and then rebooking them yet again), adapting to ever-changing regulations and travel restrictions, and facing mounting commission recalls, it’s been nothing short of an incredibly challenging time for the travel industry.
In spite of the hardship, travel advisors have persevered.
Learn why the future looks bright from Meredith Eudovic of...
Be prepared seems to be the motto of the Saint Lucia Tourism Authority as it prepares to launch a new series of virtual global roadshows for the travel trade to get everybody ready for the easing of travel restrictions later this year.
The virtual sessions are aimed at travel agents and tour operators in Saint Lucia’s main source markets – Canada, the US, and UK – and the three events come as vaccination programs are underway and holidaymakers are looking ahead to when they can travel abroad again.
The global roadshows will be different from webinars as they go a step further...
The German National Tourist Board (GNTB) is indicating that 2021 will be a transition year for German incoming tourism due to the Covid-19 pandemic; and expects a gradual recovery of international demand is likely to occur from 2021. Its forecast is based on currently available figures for 2020 and the analyses of different market research institutes.
Petra Hedorfer, Chairwoman of the Executive Board for the German National Tourist Board (GNTB) said: “The COVID-19 pandemic and the resulting halt for many parts of worldwide tourism are mirrored in the results of German incoming...
Rocky Mountaineer offered an update on changes to its 2021 travel season in consideration of the continuing travel restrictions and uncertainty of when they will be lifted.
The company said that it’s extending the inaugural season of its new route in the United States, Rockies to the Red Rocks, by four weeks, and delaying the start of its Canadian travel season until June 1, 2021.
Peter Armstrong, founder and interim CEO, of Rocky Mountaineer, said that: “The travel landscape is almost unrecognizable from 17 months ago when we last operated our trains, and much uncertainty...
One year.
I have been thinking about the passage of time.
In those early days, it passed like a dripping tap … drip … drip … drip … we left our offices, closed our businesses, abandoned our daily routines and barricaded ourselves in our homes because we needed to stay away from each other.
As we scurried to our safe place, we searched frantically for toilet paper, paper towels, antiseptic wipes, masks, gloves and other supplies that we bought in bulk, believing by doing so we'd be protected from something that couldn’t be seen, but we all knew was out there.
At home,...
The German National Tourist Board (GNTB) systematically capitalizes on digital instruments for an increased customer communication with their evidence-based recovery strategy for incoming tourism. Brand awareness and inspiration are the focal points.
In different stages of their customer communication digital chances were consistently used by means of conversational interfaces, AI applications (e.g. chat bots), machine learning and predictive analysis, for empathy campaigns during the lockdown phases within international markets to digital events and workshops with the travel industry...