Hotels & Resorts
More Ways to Chat With Four Seasons
With chat apps trending and conversational commerce on the rise, Four Seasons Hotels and Resorts has expanded its multi-channel Chat service with the recent addition of WhatsApp. Since its launch, Four Seasons Chat has exchanged more than 3.5 million messages, allowing guests to connect with real people on property in real time, for any need, creating more opportunities to personalize the travel experience. “The guest experience is our top priority, whether on property or when engaging with our brand digitally,” said Christian Clerc, president, Worldwide Hotel Operations, Four...
Celebrating the Crème de la Crème of Boutique Hotels
Small Luxury Hotels of the World (SLH) has announced Canaves Oia Suites (pictured) in Santorini, Greece, as Hotel of the Year at the SLH Awards 2018. A blissful blend of island tradition and architectural inspiration, the hotel has been described as “very nearly perfect” and is one of 17 hotels in SLH’s 500+ strong portfolio of independently minded hotels that were honoured with top distinctions this year. The awards highlight excellence in everything from dreamy designs and breathtaking suites, embracing social media, the environment and the local community. Three new...
Rewards For Agents From RIU, Sunwing
RIU Hotels & Resorts and Sunwing got together to thank their top-performing agents this month with appreciation lunches in Quebec City and Kitchener, Ontario. Top producing agents were invited to enjoy a complimentary lunch, meet with RIU and Sunwing sales teams and learn about upcoming renovation and expansion plans for RIU Hotels & Resorts. At both events, director of business development for partner marketing, Hugo Aguilera, talked to attendees about the latest resorts that opened in Mexico; including Riu Palace Costa Mujeres and Riu Palace Baja California. He also...
Club Med Opens Sales For New DR Resort
Club Med has opened sales for its newest Caribbean resort, Club Med Michès Playa Esmeralda, a US $100 million project set to open in December 2019. Located in the secluded paradise of Miches on the northeast coast of the Dominican Republic, this will be the very first operating resort in the soon-to-be-developed region. At 37 hectares, Club Med Michès Playa Esmeralda is Club Med's biggest project of its type in the Caribbean in the past 40 years. It will be the first full Exclusive Collection resort in the Americas, acting as the new flagship of the dedicated line in the...
Sunwing Welcomes Riu Palace Baja California
Sunwing has announced the opening of Riu Palace Baja California in Los Cabos, Mexico which welcomed its first guests on Dec. 1. This latest property features an innovative new architectural concept where the design focus has been to offer up as many panoramic ocean views as possible from the bars, restaurants and common areas together with many of the rooms and suites. Situated in Cabo San Lucas overlooking the breathtaking arch, Riu Palace Baja California is the hotel chain's first adults only resort in the popular Pacific Mexican destination. Along with an enviable beachfront...
New Luxury Rooms At Sandals Halcyon Beach
Sandals Halcyon Beach in Saint Lucia is proud to introduce two new luxury room categories, set along the Caribbean's longest pool which was unveiled in early December. Crystal Lagoon Walkout Swim-up Club Level: This newly renovated room is located on the ground level of the Mon Repus, Vieux Fort, Prasline or Roseau buildings. Guests can enter through their private walkout patio, just steps from a serene Crystal Lagoon pool. The bedroom includes a king-size bed, smart TV, an in-room refrigerator stocked with spirits and wine. The bathroom features a large bathtub and shower...
Miami, Like A VIP
Miami is constantly evolving and reinventing itself. For travellers, the coastal Florida destination offers the best of a beautiful beach escape and a city getaway across diverse cultures and a buzzing nightlife, writes assistant editor, Ann Ruppenstein in this week's Travel Courier cover story. Miami, which recently ranked fourth on Lonely Planet's Best in Travel 2019 guide for the Top Cities to visit next year, is also becoming increasingly renowned for its flavourful food scene and a multitude of art, museums, events and shops. For discerning clients looking for a memorable...
Canadian Agents Shine at Sandals S.T.A.R. Awards
Sandals Resorts International recently celebrated the 17th Annual Sandals Travel Agency Recognition (S.T.A.R.) Awards – in which Canadian agents fared well – during a gala ceremony at Sandals Ochi Beach Resort. More than 400 agents from North America, Latin America and the United Kingdom were recognized for their hard work and dedication to the Sandals brand, both during the gala awards ceremony and over the course of the entire four-day event (Nov. 28 – Dec. 2). During this year’s S.T.A.R Awards, guests learned about the latest resort products and on-island attractions that...