Resorts
Welcome Back, Your Room Is Ready
Plexiglass at check-in counters. Two day interludes between guests for deep cleaning. The end of self-serve buffets. These are just a few examples of how travellers can expect a different experience at hotels and resorts on the other side of COVID-19. As they prepare to welcome guests back, Travel Courier talks to seven representatives from independent hoteliers to big name brands about the work that’s going on behind the scenes to handle the returning wave of travellers, what the future entails with enhanced safety measures, advice for overcoming challenges as a new normal emerges...
Hotel Update: Omni, Fairmont, Four Seasons And More
Omni Hotels & Resorts has officially rolled out its new Omni Safe & Clean program that includes “extensive new cleaning guidelines, processes and procedures to ensure the health, safety and comfort of its guests and associates.” The program follows the guidelines set forth by the U.S. Centers for Disease Control and Prevention (CDC) and also meets or exceeds the “Stay Safe” initiative set forth by the American Hotel & Lodging Association (AHLA). Each Omni hotel and resort will adhere to local and/or federal mandates. Last week, Omni reopened the doors at six...
UNWTO Releases Guidelines To Reopen Tourism
The World Tourism Organization (UNWTO) has released a set of guidelines to help tourism sector emerge stronger and more sustainably from COVID-19. The guidelines highlight the need to act decisively, to restore confidence and, as UNWTO strengthens its partnership with Google, to embrace innovation and the digital transformation of global tourism. Produced in consultation with the Global Tourism Crisis Committee, the guidelines aim to support governments and private sector to recover from an unparalleled crisis. Depending on when travel restrictions are lifted, the United Nations...
Tracking Travellers’ Perception Of Safety
MMGY Global has launched its new Travel Safety Barometer -- a sentiment tracking tool created for the travel and tourism industry -- to monitor American travellers’ perceptions of how safe it is to engage in specific travel behaviours as the country embarks on its reopening and recovery efforts. Designed by MMGY’s Travel Intelligence research and insights division, the Barometer is an informational resource for both business and leisure travellers and the industry as the coronavirus continues to fundamentally change all aspects of our society, including when, where and how we feel...
COVID-19 And Its Impact On Hotels
This week, TraveLaw Online’s Doug Crozier and Tim Law of Heifetz, Crozier, Law tackle the question of how COVID-19 has impacted on the hotel industry. It’s a simple question: Are hotels suffering as badly as other industry sectors? Q: The travel press is documenting fairly thoroughly the impact of COVID-19 on the air and, to a lesser extent, cruise market. Are hotels suffering as badly? A: Yes and, in some cases, more so. The less people travel, the fewer the hotel nights that are booked, so the decline in hotel usage ought to be pretty well parallel with that of the...
Two Riu Properties Ready To Open
The Riu Plaza Berlin in Germany and the Riu Plaza Guadalajara in Mexico will open today (May 25) and be the first two hotels in the chain to reopen after the total closure of all its establishments in March due to the crisis caused by the coronavirus. The two hotels will become the first to apply the security protocols contained in the RIU Manual for the Post-COVID hotel, which "offers the maximum security guarantees and measures possible for clients and employees." The four-star, 357-room Riu Plaza Berlin opened in 2015 in one of the most popular areas of the city, near embassies,...
Quite The Facebook Group
Unique Vacations Canada, an affiliate of Unique Travel Corp, worldwide representatives of Sandals Resorts and Beaches Resorts, has created an exclusive new Facebook Group for Canadian travel advisors as an additional platform to stay in touch during and after the COVID-19 pandemic. By joining the private group, advisors can learn more about the latest product updates, incentives, events and more from the Canadian sales team for Sandals Resorts and Beaches Resorts. Advisors can request to join the Unique Vacations Canada Loves Travel Advisors Group by going to...
Safe Together With Club Med
Club Med has is launching “Safe Together” – a new hygiene and safety protocols that will be implemented in all of the brand’s international resorts, including their resorts in Florida, Mexico, and the Caribbean. To ensure health and cleanliness guidelines are well-aligned with the “new normal” as well as recommendations from worldwide health authorities and local regulations, Club Med worked with an International Scientific Committee comprised of a specialized team of doctors and professors, and closely monitored guest sentiment around the world, including in its...