Following the news that a long awaited deal between Air Canada and the Canadian government had been reached, the airline and Air Canada Vacations executives held a virtual travel trade town hall yesterday (April 13).
Lucie Guillemette, Air Canada’s Executive Vice President and Chief Commercial Officer — and the newly announced President of Air Canada Vacations — kicked off the meeting outlining several key takeaways for travel advisors. Notably, the scope of refunds also applies to customers who voluntarily chose to cancel non refundable tickets, not just flights cancelled by Air...
Agents will be sailing with TravelBrands and its new cruise offer that benefits both travellers and travel agents.
Until April 30, 2021, agents who book a future 50-plus night cruise sailing can earn 25,000 Loyalty Rewards points.
Nathalie Tanious, COO, TravelBrands, said: “We know travellers cannot wait to see the world again, and a cruise around the world is the perfect way to experience multiple destinations in one getaway.”
Tanious continued: “There are unique itineraries that create unforgettable journeys with hidden gems. Plus, this offer also rewards...
Air Canada Vacations is advising that beginning today (April 13) it will begin accepting and processing refund requests from eligible customers whose vacations were cancelled as a result of the COVID-19 pandemic.
The tour company indicates that its revised policy covers trips cancelled by Air Canada Vacations or by the customer.
Customers have the option to request a refund for any reason if their booking was made before April 13, 2021 for travel on or after Feb.1, 2020.
ACV also said that it is “pleased to announce that we will not be recalling commissions from agents once...
Collette is ready for spring and to celebrate, it has launched its Spring into Travel sale that offers travellers planning trips for the second half of 2021 and beyond up to 20% off tours.
Travellers can book between April 12, 2021 and April 23, 2021 for travel dates May 1, 2021 to Aug. 31, 2022 on a wide range of worldwide travel destinations including the Oberammergau Passion Play in 2022.
Collette is also making the health and wellness of its clients a top priority with its Traveling Well Experience, agents can be assured that the health and wellness of their clients remains a...
For the first time, TruTravels – which specializes in youth travel and social adventure – is expanding its trade sales into Canada.
Timing of the move to sell via the trade comes as the company is making it easier for agents to connect travellers to the right trip by categorizing its collection into four styles of travel.
According to TruTravels’ co-founder, Mark Pope the pause in international travel caused by the pandemic has given the company the opportunity to rethink its product positioning in terms of changing traveller needs and wants, and how they can make their...
Goway has launched GowayPro, its loyalty program for its travel agent partners. Through GowayPro, agents can earn cash rewards on every sale they make with Goway.
Bronze-status members earn 0.25% on FIT and Groups bookings, as well as a flat $5 reward per passenger for air-only bookings.
Members can upgrade their status and earn up to 1% on all FIT and Groups bookings.
Membership status is determined by annual gross sales from the previous financial year (April 1 to March 31), so the more agents sell with Goway, the more they earn.
GowayPro rewards apply to all bookings, and...
G Adventures marked a milestone this week, safely leading 100 trips - for travellers able to travel - since operations restarted in September between countries where travel is possible.
By extension, the adventure operator is celebrating being able to continue its mission of changing lives through travel by supporting the local communities that rely on tourism.
The 100th trip departed on April 2, 2021 in Costa Rica, one of 11 countries the small-group adventure operator has been able to pivot to run tours in since the global pandemic hit and destinations around the world began...
Ensemble Travel Group has named Collette as a Preferred Partner. In that role, Collette will expand Ensemble’s offerings to sell Collette’s array of classic group tours to destinations around the world.
David Harris, CEO of Ensemble Travel Group, said: “We are truly thrilled to welcome Collette to Ensemble as one of our preferred partners. As travel slowly restarts, we believe there will be tremendous interest for consumers to book trips with established and trusted operators such as Collette and our advisors and clients alike will benefit from access to Collette’s wide range...
With demand expected to be strong, Tauck is setting a course to the Floriade International Horticultural Expo with its river cruises in 2022.
In 2012 – Floriade is held once every 10 years -- Tauck offered just a single itinerary visiting the expo, however, next year the event will be featured on a total of four different river cruises.
According to Tauck CEO Dan Mahar, the basis for the company’s bullish enthusiasm is two-fold.
“Our excitement is rooted in both our past experience with Floriade, and in the really incredible plans we’ve seen for the 2022...
Club Med has announced promotions for members of its senior team.
Amélie Brouhard, currently Vice President, Managing Director of Club Med Canada, will assume the role of Vice President Sales USA and Omnichannel Marketing for Club Med North America.
Brouhard has over ten years of travel expertise in sales and marketing, working in both France and Canada, and she will join the brand’s head office in Miami and will lead the North American division’s commercial and marketing strategies to gain market shares and continue optimizing the customer omnichannel pathway. She has played...