Tour Operators
Goway Making It Special
Agents can now connect more easily with Goway’s Destination Specialists with the operator’s launch of Goway Video Calls. Chat face-to-face with Goway’s team of experts over the teleconferencing platform Zoom and enjoy personalized attention while ensuring safety and peace of mind during these times. Along with offering a more intimate means of communication than a phone call, Goway Video Calls allow agents to bring their clients into a three-way conversation with Goway’s Destination Specialists. Goway’s experts can leverage the tour company’s 50 years of travel...
Sunwing, Medcan Partner To Support Program
Sunwing is partnering with Medcan -- a global healthcare leader providing medical expertise, consultation and health inspiration. Medcan will advise on the company’s Safe with Sunwing program related to COVID-19 throughout the entire vacation, in addition to providing ongoing support for customer and employee health and safety. As Sunwing resumes operations over the coming months, the tour operator will rely on information and expertise from the medical community’s most trusted advisors to help promote a safe and healthy return to travel for Canadians. Samantha Taylor, chief...
Winners of Japan Webinar Prize Draw Announced
Last Wednesday, Baxter Media hosted an exciting and engaging webinar with the Japan National Tourism Organization (JNTO) and Japan Airlines. We had travel agents from all over North America in attendance, but primarily from across Canada. Kicking off the webinar, which was entitled Questions about Travel to Japan, Athena Ho, the Director of JNTO Toronto, presented the findings from a recent survey entitled ‘To measure the impact of COVID-19 on Japan Travel’. Then, Adam Waxman, journalist and a member of the Advisory Board appointed by the Commissioner of Japan Tourism Agency, MLIT,...
Sunwing Celebrating Royalton’s 10th
To mark the 10th anniversary of Royalton Luxury Resorts this October, Sunwing is launching a massive Royalton 10th Anniversary Sale, for ten days only, featuring once in a lifetime savings and 10X the STAR Agent Reward Points, that convert to cash. From now until Oct. 2, 2020, the tour operator is offering the biggest savings of the decade on vacation packages to select Royalton Luxury Resorts, an all-inclusive resort chain designed by Canadians for Canadians. There are only ten rooms available for each departure date at the advertised price, so sun-seekers will want to act fast to...
Engage With Intrepid At Virtual Summit
To engage its travel agent partners in North America, Intrepid Travel will be hosting a Virtual Summit on its exclusive Intrepid Group Agent Insiders Facebook group on Sept. 23 from 12 to 7 pm EST. Advisors will spend the day with the Intrepid Travel team hearing from their Partnership Growth Managers, local tour leaders in destination, company executives and more, while engaging on trends, learning about the future of travel, and taking part in fun activities such as yoga and a cocktail making class. Special agent discounts and prizes will also be offered during the event. The...
CHHB Urges Government To Extend CEWS
A newly formed coalition representing people with a stake in this country's ailing tourism trade is calling on Ottawa to extend the Canada Emergency Wage Subsidy well into next year, warning that if the federal government goes ahead with its planned phase-out of the subsidy, widespread travel industry bankruptcies could follow. Ottawa plans to begin reducing the subsidy -- which offers businesses struggling with a drop of 50% or more in revenue because of the coronavirus pandemic to have the federal government pay for 75% of their firms' salaries -- as of Sept. 26 and then eliminate...
G Adds Four To Travel with Confidence Plus Collection
After receiving positive feedback from travellers, along with encouraging booking numbers for departures in 2020 and 2021, G Adventures has introduced four additional itineraries to its new Travel with Confidence Plus Collection, which provides travellers with increased physical distancing measures while on tour. The collection was launched in June 2020 and features smaller group sizes (a maximum of 12), cheaper solo rooming options, ensuite bathrooms and private transportation, as well as increased sanitization and hygiene protocols as part of G Adventures’ Travel with...
Sunwing Adds Complimentary COVID-19 Insurance
Sunwing has partnered with Manulife to offer COVID-19 Coverage to Canadians at no additional cost when booking their long-awaited vacation. Designed to cover emergency medical and quarantine costs associated with COVID-19, this coverage is included in all Sunwing vacation packages (excluding cruises) and air only bookings with Sunwing Airlines (for a duration of 21 days or less) made between now and Oct. 31, 2020 for departures from Oct. 16, 2020 up to and including May 31, 2021. The COVID-19 Emergency Medical Certificate of Insurance includes, but is not limited to, medical...