As Bruce Poon Tip was heading into 2020, which marks the 30th anniversary since launching G Adventures, bookings were coming in hot.
“We were riding on the top of the world — December, January, February, were record months for us — 40% growth in January, 25-30% growth in December, it was absolutely incredible, we were absolutely crushing it,” Poon Tip said when asked what he’d do differently if he knew ahead of time that COVID-19 would hit during a press conference yesterday (May 11) coinciding with the release of his first free e-book titled Unlearn: The Year the...
Due to the ongoing COVID-19 pandemic, the Board of Directors of the Travel Industry Council of Ontario (TICO) has decided to postpone the Annual General Meeting (AGM) scheduled for June 30, 2020 to September 17, 2020.
The event is scheduled to be held at the Corporate Event Centre, 5110 Creekbank Road in Mississauga, Ontario. A revised First Notice of meeting has been posted on the website. While it is hoped that this postponement will allow TICO to hold a customary AGM, as the COVID-19 circumstances are fluid, changes to the usual arrangements, including...
As Air Canada Vacations (ACV) gears up to get back to business, it has launched CareFlexPLUS, its new travel protection program.
The progam is designed to give customers greater peace of mind, allowing them to cancel with a full refund to the original form of payment up to 25 days prior to departure, change their booking or transfer their package.
As well, ACV is allowing customers to add CareFlexPLUS at the time of booking through a limited time introductory offer of $29 per person.
Nino Montagnese, managing director at Air Canada Vacations, said: “The safety and peace of mind...
Club Med is celebrating Travel Advisor Appreciation Day by honouring the dedication and professionalism of its valued travel partners with a month-long event, for the fifth year in a row.
“In this particular context, it is vitally important for us to thank and support the travel advisors. We take all opportunities to stay connected with our community of valued travel partners – even if only digitally, as we have had to adapt to the current reality - for the Travel Advisor Appreciation Month. We have always worked hand in hand and will continue to do so more than ever,” explains...
Collette, global tour operator, is taking part in Travel Agent Appreciation, with messages of hope and gratitude transpiring through social media and video. Alongside the launch of the Sincerely Yours campaign, the organization is dedicated to supporting agents during these difficult times and helping to strengthen their hard-earned business through the power of their relationships with clients.
“Today is a day to celebrate you, your contribution, the work that you do, and the support and commitment that you have for your clients,” said Jaclyn Leibl-Cote, President of Collette....
Tourism Ireland is offering up a big thank you to travel agents all across Canada for their support and partnership.
When the time is right, we look forward to getting out and meeting in person to share the world-famous ‘céad míle fáilte - ‘a hundred thousand welcomes.’
Tourism Ireland offers a number of support programs for agents, including:
The Ireland Specialist Program
Content Library: 45K video and images free to use
Ireland Insiders Facebook Group - Exclusive to Travel Agents
Sign up to our monthly e-zine for updates on events, fams and...
This week, TraveLaw Online continues to answer travel agents’ questions about the workplace and the responsibilities of both the employer and the employee during the COVID-19 pandemic.
Today, travel law experts, Doug Crozier and Tim Law of Heifetz, Crozier, Law respond to a question about working from home.
Q: All of our Agency’s staff are now working from home. About half of them like it, and the other half don’t. I’m looking forward to getting everyone back to the office and increasing our productivity, but wonder if those that are liking the forced work-from-home...
Trafalgar, Costsaver, Contiki and African Travel are saying “thanks” to their travel agent partners, rolling out something special for them today.
While Canadian travel agents are busy working from home, Trafalgar and Costsaver Canada are going to be celebrating #AgentsFirst all month long in support of Travel Agent Day and Month.
As a thank you for their support and loyalty, from May 1 to May 31, travel agents will be invited to welcome some lighthearted fun in their lives by joining weekly trivia games.
The brands have scoured the galaxy for the best trivia about our...
In celebration of Travel Agent Day, Air Canada Vacations is offering you the opportunity to EARN 2X ACV&ME points when you book a package or a group on all product lines for travel from May 6, 2020 until April 30, 2021.
This offer is valid on new bookings made between May 6 and May 31, 2020.
2X 500 points per room for flight-inclusive packages of 7 nights or more
2X 500 points per room for flight-inclusive packages of 3 to 6 nights
2X 500 points per 7 nights or more cruise and flight packages
2X 200 points on every 3 to 7 night land or cruise-only booking
2X 300...
The head of the Caribbean Hotel and Tourism Association (CHTA) is calling on international tour operator that have delayed paying hotels for services delivered to operators’ clients as early as January to expedite reimbursements.
In a letter to major trade organizations representing the bulk of tour operators that do business with the Caribbean, the CHTA’s CEO and director general, Frank Comito, asserted that 69% of hotels report that they have not been receiving timely reimbursements from tour operators for services provided during the first quarter of 2020. The average amount...